Mike was drinking that night.  Happens..

 

 

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Jayson Baker
Sent: Tuesday, September 21, 2010 4:20 PM
To: WISPA General List
Subject: Re: [WISPA] Ubiquiti RMA Process

 

Yeah, they rock.  Although, the last two times we RMA'ed Loco2's they sent
us Nano2's.

We told them.  They said "you sent us Nano2s"  I said no, we didn't.  They
said "there's nothing more we can do"

 

Ok.  Fine.  I'll keep the more expensive product.  Thanks!

On Fri, Sep 17, 2010 at 3:37 PM, Robert West <robert.w...@just-micro.com>
wrote:

I think they figured out that the cost of a bad and argumentative RMA
process is greater than a smooth one.

I have enough frustration and the UBNT RMA process is good for my mood.

Bob-



-----Original Message-----
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Michael Baird

Sent: Friday, September 17, 2010 1:06 PM
To: wireless@wispa.org
Subject: Re: [WISPA] Ubiquiti RMA Process

Ubiquiti used to be hit and miss with RMA's, they have improved the
process over time.

Regards
Michael Baird
> I have been throughly impressed with the RMA process at Ubiquiti.  I had
> some blown up Bullets and they processed the RMA very quickly and had
> new units back to me within a few weeks.  After dealing with the
> extremely long RMA process that Tranzeo has, it's refreshing to see a
> company like Ubiquiti stand behind there product.  It's definitely one
> more reason to use their equipment.
>
>



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