Did you try there Live chat support on there Website?
On 10/12/2010 10:15 AM, Josh Luthman wrote:
While I understand that is irritating to sink that kind of money, the way to
look at it is:
a) spend days, effort, time frustration, shipping etc to get them replaced -
figure this is $50 to fix a once broken unit
b) buy a new Ubnt something for $80 and use it in ~3 days
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Tue, Oct 12, 2010 at 11:11 AM, Kurt Fankhauser<[email protected]> wrote:
Oh believe me Josh, I haven’t bought a Tranzeo for over a year. (I’m sure
many others haven’t either) But these units are still under warranty and for
the price I paid for them ($180/each/CPQ19) when I could have bought 2
ubiquities I think this is ridiculus.
Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
------------------------------
*From:* [email protected] [mailto:[email protected]] *On
Behalf Of *Josh Luthman
*Sent:* Tuesday, October 12, 2010 10:51 AM
*To:* WISPA General List
*Subject:* Re: [WISPA] Tranzeo RMA process lately....
Not sure why you don't just toss the Tranzeo and buy a Ubnt - same
features, same cost (assuming you're paying shipping and waiting months and
arguing via email).
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Tue, Oct 12, 2010 at 10:46 AM, Kurt Fankhauser<[email protected]>
wrote:
Has anyone else been having problems getting Tranzeo RMA’s through lately
or even a response from them? I usually only RMA 1 at a time but waited
until I got 4 radios this last time and filled out the RMA and got an email
from their tech saying I must have the radio LED’s turned off or something.
(which I can assure you I don’t) I emailed them back twice and 2 weeks later
have still gotten no response. Its almost like they are avoiding fixing
these radio’s.
I don’t even know if people are even buying Tranzeo anymore with Ubiquity
around. Looks like Tranzeo’s stock has been tanking the past 12 months, I
suppose that’s why my RMA’s haven’t been coming through….
Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
--------------------------------------------------------------------------------
WISPA Wants You! Join today!
http://signup.wispa.org/
--------------------------------------------------------------------------------
WISPA Wireless List: [email protected]
Subscribe/Unsubscribe:
http://lists.wispa.org/mailman/listinfo/wireless
Archives: http://lists.wispa.org/pipermail/wireless/
--------------------------------------------------------------------------------
WISPA Wants You! Join today!
http://signup.wispa.org/
--------------------------------------------------------------------------------
WISPA Wireless List: [email protected]
Subscribe/Unsubscribe:
http://lists.wispa.org/mailman/listinfo/wireless
Archives: http://lists.wispa.org/pipermail/wireless/
--------------------------------------------------------------------------------
WISPA Wants You! Join today!
http://signup.wispa.org/
--------------------------------------------------------------------------------
WISPA Wireless List: [email protected]
Subscribe/Unsubscribe:
http://lists.wispa.org/mailman/listinfo/wireless
Archives: http://lists.wispa.org/pipermail/wireless/
--
Tim Steele
[email protected]
NITLine Support
(574) 772-7550 ext 103
www.NITLine.net
--------------------------------------------------------------------------------
WISPA Wants You! Join today!
http://signup.wispa.org/
--------------------------------------------------------------------------------
WISPA Wireless List: [email protected]
Subscribe/Unsubscribe:
http://lists.wispa.org/mailman/listinfo/wireless
Archives: http://lists.wispa.org/pipermail/wireless/
