Its been showing offline since forever..

 

Kurt Fankhauser

WAVELINC

P.O. Box 126

Bucyrus, OH 44820

419-562-6405

 

 

  _____  

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of support
Sent: Tuesday, October 12, 2010 11:19 AM
To: WISPA General List
Subject: Re: [WISPA] Tranzeo RMA process lately....

 

Did you try there Live chat support on there Website?

On 10/12/2010 10:15 AM, Josh Luthman wrote: 

While I understand that is irritating to sink that kind of money, the way to
look at it is:
 
a) spend days, effort, time frustration, shipping etc to get them replaced -
figure this is $50 to fix a once broken unit
b) buy a new Ubnt something for $80 and use it in ~3 days
 
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
 
 
On Tue, Oct 12, 2010 at 11:11 AM, Kurt Fankhauser
<mailto:k...@wavelinc.com> <k...@wavelinc.com> wrote:
 

 Oh believe me Josh, I haven't bought a Tranzeo for over a year. (I'm sure
many others haven't either) But these units are still under warranty and for
the price I paid for them ($180/each/CPQ19) when I could have bought 2
ubiquities I think this is ridiculus.
 
 
 
Kurt Fankhauser
 
WAVELINC
 
P.O. Box 126
 
Bucyrus, OH 44820
 
419-562-6405
 
 
 
 
  ------------------------------
 
*From:* wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] *On
Behalf Of *Josh Luthman
*Sent:* Tuesday, October 12, 2010 10:51 AM
*To:* WISPA General List
*Subject:* Re: [WISPA] Tranzeo RMA process lately....
 
 
 
Not sure why you don't just toss the Tranzeo and buy a Ubnt - same
features, same cost (assuming you're paying shipping and waiting months and
arguing via email).
 
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
 
 On Tue, Oct 12, 2010 at 10:46 AM, Kurt Fankhauser
<mailto:k...@wavelinc.com> <k...@wavelinc.com>
wrote:
 
Has anyone else been having problems getting Tranzeo RMA's through lately
or even a response from them? I usually only RMA 1 at a time but waited
until I got 4 radios this last time and filled out the RMA and got an email
from their tech saying I must have the radio LED's turned off or something.
(which I can assure you I don't) I emailed them back twice and 2 weeks later
have still gotten no response. Its almost like they are avoiding fixing
these radio's.
 
 
 
I don't even know if people are even buying Tranzeo anymore with Ubiquity
around. Looks like Tranzeo's stock has been tanking the past 12 months, I
suppose that's why my RMA's haven't been coming through..
 
 
 
Kurt Fankhauser
 
WAVELINC
 
P.O. Box 126
 
Bucyrus, OH 44820
 
419-562-6405
 
 
 
 
 
 
 
 
 
 
 
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Tim Steele
 
supp...@nitline.com
 
NITLine Support
 
(574) 772-7550 ext 103
 
www.NITLine.net

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