At 11/9/2011 09:10 AM, Steve Barnes wrote: >Content-Language: en-US >Content-Type: multipart/alternative; > >boundary="_000_E0FAAC2954BAC6459A09C629880F395275A78F28DCVMBX102ihoste_" > >I live in an area in Eastern Indiana that used to be Verizon and now >is Frontier. I have gone to a VoIP system at my office and love >it. I got an ATA to setup my home, got the temp number and started >the port process and My home exchange cannot be ported by my >provider. It is different than the office exchange. They are >checking with Level3 to see if there is anything more that can be >done. I want to start offering VoIP to that exchange but if I >canât get the port to go I will have very few takers. > >What is my next step. What should it do before I file a complaint >with the FCC? >
As other have noted, there are potential complications. Some small carriers have prefix codes that are not portable. Frontier isn't one of them; they're too big. However, there are prefix codes not yet made portable, so when a customer wants to port a number out of them, there can be up to a six month wait for portability to be implemented, after a bona fide request. Porting requests are made by the incoming carrier. VoIP providers are usually not carriers; they typically go through Level 3 or Paetec (will Windstream still want to do this?) as the actual carrier who would request the port. Sometimes the link between the VoIP provider and carrier is not so strong, so the carrier won't go out of their way if there's a hangup (pun intended) in the process. I can check the portability status of the number block in question -- what's the number (NPA-NXX-D; I don't need your whole number, just the thousands-block) you're trying to port? -- Fred Goldstein k1io fgoldstein "at" ionary.com ionary Consulting http://www.ionary.com/ +1 617 795 2701 -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
