I have one customer we are dealing with this. Only happens on his Apple
devices (iPad, etc.) I can't reproduce it in the lab.
Tried adjusting his MTU (PPPoE customer) and other stuff. No Joy.
Justin
-----Original Message-----
From: Andrew Jones <[email protected]>
Reply-To: WISPA General List <[email protected]>
Date: Wednesday, May 9, 2012 8:26 PM
To: WISPA General List <[email protected]>
Subject: Re: [WISPA] Customer's web pages not loading/displaying properly
>Misconfigured MTU values will produce results like this, particularly
>noticeable on SSL-enabled websites.
>If you can, try reducing the MTU down to say 1300 Bytes and clamp the MSS
>to 1280 on a customer router to see if the problem goes away, if it does,
>you'll need to work out where the MTU issue is on your network and resolve
>it.
>
>Jonesy
>
>
>On Wed, 9 May 2012 19:58:28 -0400, Chuck Hogg <[email protected]> wrote:
>> Seen that with Netgear routers and SPI.
>>
>> Seen it with improperly routed networks.
>>
>> Seen it with proxy caching.
>>
>> Regards,
>> Chuck
>>
>>
>> On Wed, May 9, 2012 at 7:41 PM, Josh Luthman
>> <[email protected]>wrote:
>>
>>> Seen that on Trango. Bad RF link.
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>> On May 9, 2012 7:30 PM, "Mark Theis" <[email protected]> wrote:
>>>
>>>>
>>>> This all started last Wednesday. We have had about 15 WiFi customers
>>>> that are all getting the same symptoms. Pages will not load properly
>>>> (attached screenshots). i.e. youtube.com video boxes are just solid
>>>> black with no way to play, this includes videos on msn, yahoo, etc
>>>>
>>>> Also most of times the page does not load properly (see attached,
>ignore
>>>> the teamviewer box on the images) If someone is able to login to the
>>>> yahoo email they cannot check boxes to delete messages and with
>hotmail
>>>> they cannot select the emails at all. We have not been able to
>isolate
>>>> any
>>>> commonalities between the customer¹s computers, operating systems,
>>>> antivirus software, routers, radios, frequency, and even access
>points.
>>>> At
>>>> one point, we thought that we had the problem narrowed down to Netgear
>>>> routers but after having a customer bypass it, issue still occurred
>>>>
>>>> One of the customers had a computer consultant come look at their
>system
>>>> and when they switched to the consultants MyFi the problem stopped...
>>>> Then
>>>> as soon as they went back onto our WiFi connection, the problem
>>>> returned.
>>>>
>>>> Has anyone had something like this happen to your network? Any ideas
>on
>>>> where to look next?
>>>> --
>>>>
>>>> Thanks!
>>>>
>>>>
>>>> Mark Theis
>>>> Chief Technology Officer
>>>> *Southern California Telephone & Energy - SCT&E
>>>> *
>>>> 1278 Glenneyre Street #76 Laguna Beach, CA 92651
>>>> Direct: 951.294.5112 | Cell: 951.545.1013 | Fax: 949.715.5511
>>>>
>>>> *http://socaltelephone.com
>>>>
>>>> *
>>>>
>>>> _______________________________________________
>>>> Wireless mailing list
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>>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>
>>>>
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>>>
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