A very common occurring reason for what you are describing would be a 'Ethernet Connection / Speed / Duplex Mismatch', in the customer's connection path.

Regards

Faisal Imtiaz
Snappy Internet & Telecom

On 8/23/2012 9:52 AM, Bret Clark wrote:
I initially brought up the question because I have Verizon FiOS at home and not matter what time of the day can run a speed test to the same server and see my 30Mbps DN/15 Mbps up.

If I run and Iperf test between my FiOS connection and one of our wireless business customers with 10Mbps circuit...it nails the speed every time... iperf show 10Mbps up & 10Mbps down (we have a Linux server at the customers site).

Yet when that same customer runs the same speed.net test to the same speed.net server the results suck pretty much every single time!

I know the majority of test speed test are really based on algorithms that try to figure out what the potential speed of a circuit is and because our network is all wireless it just screws up the algorithms?

Bret

On 08/22/2012 01:00 PM, Matt Jenkins wrote:
http://www.speedtest.net/mini.php


On 08/21/2012 12:22 PM, Bret Clark wrote:
We mostly deal with business customer and guarantee bandwidth to customers. We validate the bandwidth using IPERF from a Linux server off of our BGP edge routers down to the customer and IPERF always shows the customer getting the bandwidth they signed up for. We use QoS to control bandwidth and make sure to not oversubscribe any one link....small ratios of 3:1.

Of course eventually at some point the customer runs one of those stupid bandwidth test on the Internet and the results are woefully inaccurate (not in our favor)...but of course customers take the results as gospel. AAARRRRGGGGHHHH!

It's not our internet connections, we have three 100Mbps BGP links and none of them run at more then 50% during peak loads.

Has anyone else found those Internet speed test to be woefully inaccurate? Or is something else going on that I'm missing?

Thanks,
Bret


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