Pretty sure this problem is solved for everyone now and it has mostly
appeared to be DNS related so far. I am leaving for a trade show in the
morning, so please make sure you reach out to our support desk (or
restart your web service) if you're still having issues, as I won't be
monitoring this list so closely!
On 9/29/2014 10:45 AM, Josh Luthman wrote:
Couldn't hurt.
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sep 29, 2014 11:41 AM, "Kameron Blomquist"
<kame...@sightlinewireless.com <mailto:kame...@sightlinewireless.com>>
wrote:
I wonder if I should just restart now since I won't know if I have
issues until the 1st....
*Kameron B.*
*SightLine Wireless*
*(503) 967-7222 <tel:%28503%29%20967-7222>*
*www.sightlinewireless.com <http://www.sightlinewireless.com>*
On Mon, Sep 29, 2014 at 8:29 AM, Josh Luthman
<j...@imaginenetworksllc.com <mailto:j...@imaginenetworksllc.com>>
wrote:
So can you make an error page if it failed to reach Ippay
instead of a blank page?
Josh Luthman
Office: 937-552-2340 <tel:937-552-2340>
Direct: 937-552-2343 <tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sep 29, 2014 11:11 AM, "Simon Westlake"
<si...@powercode.com <mailto:si...@powercode.com>> wrote:
Looks like this was a DNS problem, it had nothing to do
with the 10.03.09 update. I'm not sure if the IP of the
IPPay gateway changed, but restarting Apache (service
httpd restart) will flush the cache Apache uses and force
an update. If it still doesn't work after that, let me
know. Most of the tickets we've seen over the weekend on
this have been solved by a server reboot (which
accomplishes the same thing.)
I don't know exactly what happened/changed yet, but that's
what I have so far.
Anyone who is still having this, please make sure you are
opening a ticket on it with us (supp...@powercode.com
<mailto:supp...@powercode.com> / 920-351-1010
<tel:920-351-1010>) and not just posting here.. I want to
make sure you get assistance.
On 9/29/2014 9:48 AM, Simon Westlake wrote:
I'll pull the ticket shortly and look at it.
On 9/29/2014 9:40 AM, Adair Winter wrote:
Just tested, still doesn't work. I'll wait for someone
to get back with me. I think we opened two tickets on
the issue (by accident).
On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake
<si...@powercode.com <mailto:si...@powercode.com>> wrote:
Those errors won't cause any problems, none of them
are critical. Not that they shouldn't be fixed.. but
they don't indicate any issue related to the payment
problem you are/were experiencing.
On 9/29/2014 9:34 AM, Adair Winter wrote:
[root@powercode ~]# apachectl -k graceful
Warning: DocumentRoot [/var/www/qbwc] does not exist
httpd: apr_sockaddr_info_get() failed for
powercode.amarillowireless.net
<http://powercode.amarillowireless.net>
httpd: Could not reliably determine the server's
fully qualified domain name, using 127.0.0.1 for
ServerName
I maybe needed additional arguments. not going to
fool with it anymore and let the people who should
actually be messing with it, fix it. :)
On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman
<j...@imaginenetworksllc.com
<mailto:j...@imaginenetworksllc.com>> wrote:
No. What errors did you get?
Josh Luthman
Office: 937-552-2340 <tel:937-552-2340>
Direct: 937-552-2343 <tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sep 29, 2014 10:25 AM, "Adair Winter"
<ada...@amarillowireless.net
<mailto:ada...@amarillowireless.net>> wrote:
ran yum updates again. then apachectl
graceful returned some errors.
you?
On Mon, Sep 29, 2014 at 9:15 AM, Josh
Luthman <j...@imaginenetworksllc.com
<mailto:j...@imaginenetworksllc.com>> wrote:
Do an apachectl graceful and it should
fix it. They said it's due to a blank
result from IPPay. Couldn't get an
answer as to why we couldn't see an
error instead of a blank page.
Josh Luthman
Office: 937-552-2340 <tel:937-552-2340>
Direct: 937-552-2343 <tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sep 28, 2014 10:15 PM, "Josh
Luthman" <j...@imaginenetworksllc.com
<mailto:j...@imaginenetworksllc.com>>
wrote:
Not sure why bash would be relevant
at all. I would be extremely
disappointed if it was involved.
Josh Luthman
Office: 937-552-2340 <tel:937-552-2340>
Direct: 937-552-2343 <tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sun, Sep 28, 2014 at 10:14 PM,
CBB - Jay Fuller
<par...@cyberbroadband.net
<mailto:par...@cyberbroadband.net>>
wrote:
Yes....reread your message.
Should have read it closer.
Looks like the problem is
related to the yum
patch...assuming you did it ?
Our auto transactions are
working....probably won't take
another manual until tomorrow
but appreciate the heads up
there may be an issue. I'll
alert the staff..
Sent from my Verizon Wireless
4G LTE Smartphone
----- Reply message -----
From: "Josh Luthman"
<j...@imaginenetworksllc.com
<mailto:j...@imaginenetworksllc.com>>
To: "WISPA General List"
<wireless@wispa.org
<mailto:wireless@wispa.org>>
Subject: [WISPA] PSA Powercode
users - careful on the upgrade
Date: Sun, Sep 28, 2014 8:50 PM
10.03.09?
Josh Luthman
Office: 937-552-2340
<tel:937-552-2340>
Direct: 937-552-2343
<tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sun, Sep 28, 2014 at 9:38
PM, CBB - Jay Fuller
<par...@cyberbroadband.net
<mailto:par...@cyberbroadband.net>>
wrote:
Fyi...I can confirm we have
taken manual payments on
10.03.09. In fact....I
have confirmed two of us in
our company took payments
on Friday manually on two
different computers in two
different locations and had
no problems...
Sent from my Verizon
Wireless 4G LTE Smartphone
----- Reply message -----
From: "CBB - Jay Fuller"
<par...@cyberbroadband.net
<mailto:par...@cyberbroadband.net>>
To: "WISPA General List"
<wireless@wispa.org
<mailto:wireless@wispa.org>>
Subject: [WISPA]PSA
Powercode users - careful
on the upgrade
Date: Sun, Sep 28, 2014 8:29 PM
I do not believe we have
encountered this yet.....
curious have you tried to
take a payment through the
customer portal?
Sent from my Verizon
Wireless 4G LTE Smartphone
----- Reply message -----
From: "Josh Luthman"
<j...@imaginenetworksllc.com
<mailto:j...@imaginenetworksllc.com>>
To: "WISPA General List"
<wireless@wispa.org
<mailto:wirel...@wispa..org>>
Subject: [WISPA] PSA
Powercode users - careful
on the upgrade
Date: Sun, Sep 28, 2014 8:13 PM
Just found out this evening
that we can't do manual
payments. I'm not sure if
automatic will work in the
morning. I'm currently on
10.03.09 (their released
version). After you click
OK for the payment amount
it redirects to a blank
page. No event logs for the
account on this.
I upgraded last Tuesday.
Automatic charges from 9/24
are in our checking account
marked 9/26 so I believe
that is working. On 9/26 I
personally did a manual
card charge successfully.
Josh Luthman
Office: 937-552-2340
<tel:937-552-2340>
Direct: 937-552-2343
<tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
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Adair Winter
VP of Network Operations / Owner
Amarillo Wireless | 806.316.5071
<tel:806.316.5071>
C: 806.231.7180 <tel:806.231.7180>
http://www.amarillowireless.net
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--
Adair Winter
VP of Network Operations / Owner
Amarillo Wireless | 806.316.5071 <tel:806.316.5071>
C: 806.231.7180 <tel:806.231.7180>
http://www.amarillowireless.net
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--
Simon Westlake
*Powercode* - The smart choice in ISP billing and OSS
powercode.com <http://powercode.com>
P: 920-351-1010 <tel:920-351-1010>
E: si...@powercode.com <mailto:si...@powercode.com>
_______________________________________________
Wireless mailing list
Wireless@wispa.org <mailto:Wireless@wispa.org>
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--
Adair Winter
VP of Network Operations / Owner
Amarillo Wireless | 806.316.5071 <tel:806.316.5071>
C: 806.231.7180 <tel:806.231.7180>
http://www.amarillowireless.net
_______________________________________________
Wireless mailing list
Wireless@wispa.org <mailto:Wireless@wispa.org>
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--
Simon Westlake
*Powercode* - The smart choice in ISP billing and OSS
powercode.com <http://powercode.com>
P: 920-351-1010 <tel:920-351-1010>
E: si...@powercode.com <mailto:si...@powercode.com>
_______________________________________________
Wireless mailing list
Wireless@wispa.org <mailto:Wireless@wispa.org>
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--
Simon Westlake
*Powercode* - The smart choice in ISP billing and OSS
powercode.com <http://powercode.com>
P: 920-351-1010 <tel:920-351-1010>
E: si...@powercode.com <mailto:si...@powercode.com>
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--
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*Powercode* - The smart choice in ISP billing and OSS
powercode.com <http://powercode.com>
P: 920-351-1010
E: si...@powercode.com
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