I wonder if I should just restart now since I won't know if I have issues
until the 1st....

*Kameron B.*
*SightLine Wireless*
*(503) 967-7222*
*www.sightlinewireless.com <http://www.sightlinewireless.com>*


On Mon, Sep 29, 2014 at 8:29 AM, Josh Luthman <j...@imaginenetworksllc.com>
wrote:

> So can you make an error page if it failed to reach Ippay instead of a
> blank page?
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
> On Sep 29, 2014 11:11 AM, "Simon Westlake" <si...@powercode.com> wrote:
>
>>  Looks like this was a DNS problem, it had nothing to do with the
>> 10.03.09 update. I'm not sure if the IP of the IPPay gateway changed, but
>> restarting Apache (service httpd restart) will flush the cache Apache uses
>> and force an update. If it still doesn't work after that, let me know. Most
>> of the tickets we've seen over the weekend on this have been solved by a
>> server reboot (which accomplishes the same thing.)
>>
>> I don't know exactly what happened/changed yet, but that's what I have so
>> far.
>>
>> Anyone who is still having this, please make sure you are opening a
>> ticket on it with us (supp...@powercode.com / 920-351-1010) and not just
>> posting here.. I want to make sure you get assistance.
>>
>> On 9/29/2014 9:48 AM, Simon Westlake wrote:
>>
>> I'll pull the ticket shortly and look at it.
>>
>> On 9/29/2014 9:40 AM, Adair Winter wrote:
>>
>> Just tested, still doesn't work. I'll wait for someone to get back with
>> me. I think we opened two tickets on the issue (by accident).
>>
>>
>>
>> On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake <si...@powercode.com>
>> wrote:
>>
>>>  Those errors won't cause any problems, none of them are critical. Not
>>> that they shouldn't be fixed.. but they don't indicate any issue related to
>>> the payment problem you are/were experiencing.
>>>
>>>
>>> On 9/29/2014 9:34 AM, Adair Winter wrote:
>>>
>>>  [root@powercode ~]# apachectl -k graceful
>>> Warning: DocumentRoot [/var/www/qbwc] does not exist
>>> httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net
>>> httpd: Could not reliably determine the server's fully qualified domain
>>> name, using 127.0.0.1 for ServerName
>>>
>>>  I maybe needed additional arguments. not going to fool with it anymore
>>> and let the people who should actually be messing with it, fix it. :)
>>>
>>>
>>> On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman <
>>> j...@imaginenetworksllc.com> wrote:
>>>
>>>> No.  What errors did you get?
>>>>
>>>> Josh Luthman
>>>> Office: 937-552-2340
>>>> Direct: 937-552-2343
>>>> 1100 Wayne St
>>>> Suite 1337
>>>> Troy, OH 45373
>>>>   On Sep 29, 2014 10:25 AM, "Adair Winter" <ada...@amarillowireless.net>
>>>> wrote:
>>>>
>>>>> ran yum updates again. then apachectl graceful returned some errors.
>>>>> you?
>>>>>
>>>>> On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman <
>>>>> j...@imaginenetworksllc.com> wrote:
>>>>>
>>>>>> Do an apachectl graceful and it should fix it.  They said it's due to
>>>>>> a blank result from IPPay.  Couldn't get an answer as to why we couldn't
>>>>>> see an error instead of a blank page.
>>>>>>
>>>>>> Josh Luthman
>>>>>> Office: 937-552-2340
>>>>>> Direct: 937-552-2343
>>>>>> 1100 Wayne St
>>>>>> Suite 1337
>>>>>> Troy, OH 45373
>>>>>>   On Sep 28, 2014 10:15 PM, "Josh Luthman" <
>>>>>> j...@imaginenetworksllc.com> wrote:
>>>>>>
>>>>>>> Not sure why bash would be relevant at all.  I would be extremely
>>>>>>> disappointed if it was involved.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Josh Luthman
>>>>>>> Office: 937-552-2340
>>>>>>> Direct: 937-552-2343
>>>>>>> 1100 Wayne St
>>>>>>> Suite 1337
>>>>>>> Troy, OH 45373
>>>>>>>
>>>>>>> On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller <
>>>>>>> par...@cyberbroadband.net> wrote:
>>>>>>>
>>>>>>>>
>>>>>>>> Yes....reread your message.  Should have read it closer.  Looks
>>>>>>>> like the problem is related to the yum patch...assuming you did it ?  
>>>>>>>> Our
>>>>>>>> auto transactions are working....probably won't take another manual 
>>>>>>>> until
>>>>>>>> tomorrow but appreciate the heads up there may be an issue.  I'll 
>>>>>>>> alert the
>>>>>>>> staff..
>>>>>>>>
>>>>>>>> Sent from my Verizon Wireless 4G LTE Smartphone
>>>>>>>>
>>>>>>>>  ----- Reply message -----
>>>>>>>> From: "Josh Luthman" <j...@imaginenetworksllc.com>
>>>>>>>> To: "WISPA General List" <wireless@wispa.org>
>>>>>>>> Subject: [WISPA] PSA Powercode users - careful on the upgrade
>>>>>>>> Date: Sun, Sep 28, 2014 8:50 PM
>>>>>>>>
>>>>>>>>
>>>>>>>> 10.03.09?
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Josh Luthman
>>>>>>>> Office: 937-552-2340
>>>>>>>> Direct: 937-552-2343
>>>>>>>> 1100 Wayne St
>>>>>>>> Suite 1337
>>>>>>>> Troy, OH 45373
>>>>>>>>
>>>>>>>>  On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller <
>>>>>>>> par...@cyberbroadband.net> wrote:
>>>>>>>>
>>>>>>>>>
>>>>>>>>> Fyi...I can confirm we have taken manual payments on 10.03.09.  In
>>>>>>>>> fact....I have confirmed two of us in our company took payments on 
>>>>>>>>> Friday
>>>>>>>>> manually on two different computers in two different locations and 
>>>>>>>>> had no
>>>>>>>>> problems...
>>>>>>>>>
>>>>>>>>> Sent from my Verizon Wireless 4G LTE Smartphone
>>>>>>>>>
>>>>>>>>>  ----- Reply message -----
>>>>>>>>> From: "CBB - Jay Fuller" <par...@cyberbroadband.net>
>>>>>>>>> To: "WISPA General List" <wireless@wispa.org>
>>>>>>>>> Subject: [WISPA]PSA Powercode users - careful on the upgrade
>>>>>>>>> Date: Sun, Sep 28, 2014 8:29 PM
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> I do not believe we have encountered this yet..... curious have
>>>>>>>>> you tried to take a payment through the customer portal?
>>>>>>>>>
>>>>>>>>> Sent from my Verizon Wireless 4G LTE Smartphone
>>>>>>>>>
>>>>>>>>>  ----- Reply message -----
>>>>>>>>> From: "Josh Luthman" <j...@imaginenetworksllc.com>
>>>>>>>>> To: "WISPA General List" <wireless@wispa.org <wirel...@wispa..org>
>>>>>>>>> >
>>>>>>>>> Subject: [WISPA] PSA Powercode users - careful on the upgrade
>>>>>>>>> Date: Sun, Sep 28, 2014 8:13 PM
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Just found out this evening that we can't do manual payments.  I'm
>>>>>>>>> not sure if automatic will work in the morning.  I'm currently on 
>>>>>>>>> 10.03.09
>>>>>>>>> (their released version).  After you click OK for the payment amount 
>>>>>>>>> it
>>>>>>>>> redirects to a blank page.  No event logs for the account on this.
>>>>>>>>>
>>>>>>>>>  I upgraded last Tuesday.  Automatic charges from 9/24 are in our
>>>>>>>>> checking account marked 9/26 so I believe that is working.  On 9/26 I
>>>>>>>>> personally did a manual card charge successfully.
>>>>>>>>>
>>>>>>>>> Josh Luthman
>>>>>>>>> Office: 937-552-2340
>>>>>>>>> Direct: 937-552-2343
>>>>>>>>> 1100 Wayne St
>>>>>>>>> Suite 1337
>>>>>>>>> Troy, OH 45373
>>>>>>>>>
>>>>>>>>> _______________________________________________
>>>>>>>>> Wireless mailing list
>>>>>>>>> Wireless@wispa.org
>>>>>>>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> _______________________________________________
>>>>>>>> Wireless mailing list
>>>>>>>> Wireless@wispa.org
>>>>>>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>> _______________________________________________
>>>>>> Wireless mailing list
>>>>>> Wireless@wispa.org
>>>>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>>  --
>>>>>
>>>>> Adair Winter
>>>>> VP of Network Operations / Owner
>>>>> Amarillo Wireless | 806.316.5071
>>>>> C: 806.231.7180
>>>>> http://www.amarillowireless.net
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Wireless mailing list
>>>>> Wireless@wispa.org
>>>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>>
>>>>>
>>>> _______________________________________________
>>>> Wireless mailing list
>>>> Wireless@wispa.org
>>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>
>>>>
>>>
>>>
>>>  --
>>>
>>> Adair Winter
>>> VP of Network Operations / Owner
>>> Amarillo Wireless | 806.316.5071
>>> C: 806.231.7180
>>> http://www.amarillowireless.net
>>>
>>>
>>>
>>> _______________________________________________
>>> Wireless mailing 
>>> listWireless@wispa.orghttp://lists.wispa.org/mailman/listinfo/wireless
>>>
>>>
>>>  --
>>>  Simon Westlake
>>> *Powercode* - The smart choice in ISP billing and OSS
>>> powercode.com
>>> P: 920-351-1010
>>> E: si...@powercode.com
>>>
>>> _______________________________________________
>>> Wireless mailing list
>>> Wireless@wispa.org
>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>
>>>
>>
>>
>>  --
>>
>> Adair Winter
>> VP of Network Operations / Owner
>> Amarillo Wireless | 806.316.5071
>> C: 806.231.7180
>> http://www.amarillowireless.net
>>
>>
>>
>> _______________________________________________
>> Wireless mailing 
>> listWireless@wispa.orghttp://lists.wispa.org/mailman/listinfo/wireless
>>
>>
>> --
>>  Simon Westlake
>> *Powercode* - The smart choice in ISP billing and OSS
>> powercode.com
>> P: 920-351-1010
>> E: si...@powercode.com
>>
>>
>> _______________________________________________
>> Wireless mailing 
>> listWireless@wispa.orghttp://lists.wispa.org/mailman/listinfo/wireless
>>
>>
>> --
>>  Simon Westlake
>> *Powercode* - The smart choice in ISP billing and OSS
>> powercode.com
>> P: 920-351-1010
>> E: si...@powercode.com
>>
>> _______________________________________________
>> Wireless mailing list
>> Wireless@wispa.org
>> http://lists.wispa.org/mailman/listinfo/wireless
>>
>>
> _______________________________________________
> Wireless mailing list
> Wireless@wispa.org
> http://lists.wispa.org/mailman/listinfo/wireless
>
>
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