Quick question, what is your length of contract for a residential customer? Do you move to a month to month after that term?
We've always done a straight month to month agreement and our customers of course love that and for the most part they stay. But in doing account audits we have a quite a few flaky people who pay the install and then never pay again. They use the service until we cut them off and the drop of the face of the earth. Thanks! *Regina Peoples* Resonance Broadband *Resonancebroadband.com* <http://Resonancebroadband.com> 918-429-3620
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