We don't have a contract either, but we do a pretty good job of keeping customers happy.
But we're in a pretty rural area. Frontier DSL is pretty bad here and there isn't much cable available. On Feb 2, 2017 1:34 PM, "Martha Huizenga" <[email protected]> wrote: > We no longer have a service term. It differentiates us from the big guys. > Most of our customers stay anyway. > > ----- > > Martha Huizenga > Partner > 202-546-5898 <(202)%20546-5898> > DC Access > *Friend**ly, Local, Affordable, Internet!* > * Con* > *necting the Capitol Hill Community Jo**in us on Facebook > <http://www.facebook.com/DCAccess> or follow us on Twitter > <http://www.twitter.com/dcaccess>* > On 2/2/2017 12:07 PM, Daniel Peoples wrote: > > Quick question, what is your length of contract for a residential > customer? Do you move to a month to month after that term? > > We've always done a straight month to month agreement and our customers of > course love that and for the most part they stay. But in doing account > audits we have a quite a few flaky people who pay the install and then > never pay again. They use the service until we cut them off and the drop of > the face of the earth. > > Thanks! > > *Regina Peoples* > Resonance Broadband > *Resonancebroadband.com* <http://Resonancebroadband.com> > 918-429-3620 > > > > _______________________________________________ > Wireless mailing > [email protected]http://lists.wispa.org/mailman/listinfo/wireless > > > > _______________________________________________ > Wireless mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/wireless > >
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