Dan,

You have to understand if you're selling a residential internet package, it
is NOT dedicated. There has to be some oversubscription allowed for the ISP
to make a profit. If every sub we had used their plan 24/7 and expected the
speed to always be there and not dip down, we wouldn't make money and would
shutdown.

So yes, it is wrong and hurts an ISP if customers use and expect to max out
their connection all the time but specifically during the evening peak.
That's where it matters most.

If customers always want their bandwidth then they need to pay more to
upgrade backhaul, ap's, etc. If they're OK with slightly slower speeds
during peak but enough to still stream and not feel slow, then prices can
remain level.

Power companies issue peak time alerts during the summer and winter to
prevent brownouts or congestion in our terms. And they specifically state
in their newsletter that if people don't reduce their power demands during
their peak times, rates are going to increase as it costs more to handle
that load.

On Dec 15, 2017 12:07 PM, "Vance Shipley" <[email protected]> wrote:

> On Dec 15, 2017 23:29, "Dan Thompson" <[email protected]> wrote:
>
> How is using what you pay for abuse?  In both instances described, the
> customer is using a large chunk of their bandwidth, but not using more than
> the plan alots.
>
>
> Fallacy. Imagine your local "all you can eat" buffet  charges $10 for
> lunch which you really enjoy and find good value. One day a Sumo wrestling
> school opens next door and the new customers eat them out every hour. Next
> week lunch is $20 but you're eating the same thing.
>
> You are not paying equally when you are part of the top percentile of
> bandwidth consumers.
>
>
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