The dual-proc G4 I was referring to is a desktop model, not an xserve. We are running OS X Server 10.2.6 on it. We have other single-processor machines running OS X 10.2.6 and Witango, also without kernel panics. I remember seeing a kernel panic on an OS X machine about a year ago, but that was before 10.2 and I don't think any Witango software was installed at that point.


I'm no kernel developer, but I doubt the true culprit is the Dev Studio. It might help to give the With folks the screen output of your kernel panics. There's an Apple document on logging kernel panic messages at www.info.apple.com.

- Jeff



Jeff,

Thanks once again for your suggestion. Unfortunately, I am only using one slot for the 512MB.

I think I got one of the last Dual G4s before the G5 came out. It's 1.4GHz.. but it does have the mirrored drive doors. You say you are using xserve though, right? Isn't that a somewhat different hardware/software configuration? My OS is currently 10.2.6, and it's not OS X server, just the regular OS X.

I think I submitted an Apple support message or something on this issue. It seemed more like feedback and indicated that I probably wouldn't get a response.

I tried phoning the Apple support line and they tried really hard to get me to talk to the software people, (WiTango) but I kept at him, since to me.. well, -any- software should not be able to cause a kernel panic, even if it tried.. because it's all protected and stuff, right? However, he finally just passed the phone on to someone else that simply said any software can cause a kernel panic. He then said that since it's clearly identified to a single piece of 3rd party software, that they have to fix it. I asked if there's -anything- Apple could do to help, and he said no.. that the developer (WiTango) can talk with Apple through their developer channels.

If it weren't for the fact that running Dev Studio without any other piece of software on the machine causes it to Kernel panic, then I would try Apache.. but I think because of that I can fairly safely say it's WiTango.

Seems like I have to wait to see when WiTango will reply. That's how it always works, right? Blame the other people until they can absolutely positively prove that it's not them.. then, maybe Apple will look at it. *sigh*

Thanks again..

Cheers

- Andrew




At 10:13 AM 8/19/2003, you wrote:
On Monday, August 18, 2003, at 09:22 PM, Christian Platt wrote:

We are running xserve dual, tons of ram, apache, witango now for a while
(since 5 came out). Ist rock stable, I do not use studio on produktion, but
there is still an installation on it.

We do not use WebStar, but apache (I use webstar with os 9 version).

Two questions:
* RAM - you really need lots of it - how much do you have
* Webstar - this can also be a reason for failure - want to try apache?
Christian

I'm running webstar and since the plug-in issue was resolved, it's just fine with witango. no reports on the webstar list of dual processor machines crashing.

We use a dual 1 GHz G4, 1.75 GB RAM, apache and Witango 5.0.1.062 (first generation mirrored drive doors). We've had the machine for about 10 months and have had no kernel panics. The app server does crash under load, though (ODBC/OS X problems).


Since you're seeing kernel panics, this sounds like an issue for Apple support. I recall reports about mirrored drive door machines with the maximum of 2GB RAM installed having problems. If you're using all RAM slots, try removing a module and see if the kernel panics stop.

- Jeff

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Jeffrey Bohmer
VisionLink, Inc.
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www.visionlink.org
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