resolved: it was the following step, a mail action, that was failing. smtp server didn't work, so client got error and they went back and hit submit again. It kept submitting the order, but hanging at the mail action and not deleting the user variables and shopping cart. duh.
On Feb 15, 2004, at 12:37 PM, Roland Dumas wrote:
have had a storefront running for several months. When customer checks out, their order is entered into the order database and the shopping cart is emptied. A few days ago, we started seeing that orders were duplicated and triplicated in the order table. Record numbers incremented properly and everything. Exact dupes.
No taf modifications involved. Just a new 'feature' (tripling sales!)
The subsequent actions in the taf are not multiplied, just the number of records created.
Could this be cause by corrupt database? (mySQL) ODBC? Any ideas how to trouble-shoot?
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