Witango-Talk: Client/Plug-in Error on Mac Tiger Server, Witango Server 5.5

[Susan Brkich]

Hi,

Just this past week, we've suddenly been having our Witango server crash repeatedly, with the following error message:

Client/Plug-in Error
Error Code: 605

The client encountered problems in communicating with the application server. Please check witangoevents.log for further information.

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There's nothing in the witangoevents.log (it apparently hasn't logged a thing since we set up this server last December, not sure if that's normal).

Only recent change is that about a month or so ago, I upgraded the Tiger Server from 10.4.4 to 10.4.7 (after researching and not finding any reports of problems doing this).

The Witango Server seems to be crashing at one specific point in a taf file, from what I can figure out so far. At that point, a click of a link in the taf is supposed to load detailed biographical data on a designated person, pulling that data from 10 different Filemaker databases, some of which have over 50,000 records. We've been using this taf file and these FileMaker databases in this format for several years, with minor updates to the files and periodic refreshes of the FileMaker databases. Never had this problem before.

I researched the Witango Talk archive files and found some advice from Phil to another user with the above plug-in error, saying to set the CLIENTIOTIMEOUT to 600 in the clients. ini file. I did that, with no effect.

I've also noticed that the witangod.crash.log reports a link error, saying that the libjs32.dylib is not loaded and referenced from witangod. (Apparently it hasn't been loading since we upgraded Witango to 5.5 last December.) This file does exist in the WitangoServer/5.5 folder, same level as witangod. Could this be my problem, and if so, anyone know how to fix it?

Again, our configuration is Mac OS X Server 10.4.7, Witango Server 5.5.

Thanks for any help anyone can offer.

Regards,

--
Susan A. Brkich '86
Web Administrator
Alumnae and Alumni of Vassar College
161 College Avenue
Poughkeepsie, NY 12603-2804
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Fax: 845.437.7425
Email: [EMAIL PROTECTED]
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