Robert:

Thanks for the advice... but I'm not sure if I want to work with an unreleased build, because I'd be too afraid of increasing my problems, rather than finding a solution. But I will inquire with Witango support folks, just to see if they have any advice.

And as for the libraries, well, if the file libjs32.dylib is a library, then as reported below, it hasn't been loading since we upgraded to the Witango 5.5. server, and I'm not sure if that is causing the problem here. Also, I have no idea how to make this file load... I'm not tech-heavy in my knowledge of Witango, I've only learned what I've had to in order to keep our Witango apps running since I arrived on the scene 2 years ago. So if there's any other Mac Server folks out there who can offer me some guidance on getting this library file loaded, I'd greatly appreciate it.

Regards,
Susan

On Oct 10, 2006, at 3:32 PM, Robert Shubert wrote:


The first thing I would do is inquire with [EMAIL PROTECTED] to see if you can get the latest build of the server for testing. The reason I say this is because depending on the version you currently have, this situation might have already been fixed. Keep in mind that versions of the server which may be available through this method are not considered release product, and you should carefully weigh your options for using such software.
 
I also suggest that you verify that all linked libraries are loading properly, and their latest versions. I run a windows server so while this still applies, I can’t give you specifics about your configuration.
 
Robert
 

From: Susan Brkich [mailto:[EMAIL PROTECTED]
Sent: Tuesday, October 10, 2006 12:17 PM
To: [email protected]
Subject: Witango-Talk: Client/Plug-in Error on Mac Tiger Server, Witango Server 5.5
 
Hi,

Just this past week, we've suddenly been having our Witango server crash repeatedly, with the following error message:

 Client/Plug-in Error
 Error Code: 605

The client encountered problems in communicating with the application server. Please check witangoevents.log for further information.

 ----------

There's nothing in the witangoevents.log (it apparently hasn't logged a thing since we set up this server last December, not sure if that's normal).

Only recent change is that about a month or so ago, I upgraded the Tiger Server from 10.4.4 to 10.4.7 (after researching and not finding any reports of problems doing this).

The Witango Server seems to be crashing at one specific point in a taf file, from what I can figure out so far. At that point, a click of a link in the taf is supposed to load detailed biographical data on a designated person, pulling that data from 10 different Filemaker databases, some of which have over 50,000 records. We've been using this taf file and these FileMaker databases in this format for several years, with minor updates to the files and periodic refreshes of the FileMaker databases. Never had this problem before.

I researched the Witango Talk archive files and found some advice from Phil to another user with the above plug-in error, saying to set the CLIENTIOTIMEOUT to 600 in the clients. ini file. I did that, with no effect.

I've also noticed that the witangod.crash.log reports a link error, saying that the libjs32.dylib is not loaded and referenced from witangod. (Apparently it hasn't been loading since we upgraded Witango to 5.5 last December.) This file does exist in the WitangoServer/5.5 folder, same level as witangod. Could this be my problem, and if so, anyone know how to fix it?

Again, our configuration is Mac OS X Server 10.4.7, Witango Server 5.5.

 Thanks for any help anyone can offer.

 Regards,

 --
 Susan A. Brkich '86
 Web Administrator
 Alumnae and Alumni of Vassar College
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