The thing is, and the reason I think it is more of an issue, is because it wasn't like this before, but it is now. And when you put so much into a product, you hate to leave it, for some reason such as this. I hope witango inc learns something, because I would love to see witango prosper in the future.

And I hope a lot of witango customers learn, before they shell out any dough for upgrades and expect any type of support. This list is good, but I wouldn't count on it.

--

Robert Garcia
President - BigHead Technology
VP Application Development - eventpix.com
13653 West Park Dr
Magalia, Ca 95954
ph: 530.645.4040 x222 fax: 530.645.4040
[EMAIL PROTECTED] - [EMAIL PROTECTED]
http://bighead.net/ - http://eventpix.com/

On Oct 4, 2007, at 11:30 AM, Scott Cadillac wrote:

Thank you Robert for your courteous and thoughtful response.

I deserved no better than to be ignored, so thank you.

Admittedly my "suck it up" comment was a bit much, so I apologize to Gene specifically for that, given I understand now that I read some things out of context. But I still have some angst with other content.

But I digress...

After reading your well written detailed summaries of how you arrived at your own business decisions, with which I concur - and many others like it from other members over recent years (including my own). I do have to wonder why "we" have to continue to re-learn the same lesson over-and-over again.

Witango has little or no "official" support.

So why get upset when they don't respond? A newbie yes, I can understand. But how long have most of us been here?

And if folks are going to continue to use the product, base your decision on that hard fact of little or no vendor support. Meaning... be prepared for when you have problems because you could be out in the cold.

I think this community is great. You especially Robert have filled the gap between people's unfortunate situations and empowered knowledge.

But I must say, it hurts when so many have to keep learning this lesson over and over again, year-after-year, whereas it should be second nature to us by now.

I also still believe that Witango has many wonderful aspects to it's "vision", but that wasn't enough for me quite some time ago.

Sorry, but my self-absorbed insight feels that if this great bunch of people are to continue as a community, then there needs to a better foundation of reality to it - to make the most out of what we have to work with.


I think maybe we don't see that our particular community has strengths to it that are independent of Witango.


All the best to everyone, including Phil.

Scott Cadillac
~ 902-624-1266
~ [EMAIL PROTECTED]

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