2008/10/29 Andres Juarez <[EMAIL PROTECTED]>:
> Hi there.
>
> We are running a MSI in W2K3+Sp1, and we get the error below.
>
> Is anyone familiar with this error?
>
>
> MSI (s) (00:B8) [16:37:35:138]: Executing op: 
> CustomActionSchedule(Action=ExecXmlFile,ActionType=11265,Source=BinaryData,Target=**********,CustomActionData=**********)MSI
>  (s) (00:04) [16:37:35:138]: Invoking remote custom action. DLL: 
> C:\WINDOWS\Installer\MSI171.tmp, Entrypoint: ExecXmlFileMSI (s) (00:B8) 
> [16:37:46:482]: Executing op: 
> ActionStart(Name=StartMetabaseTransaction,Description=Starting IIS Metabase 
> Transaction,)MSI (s) (00:B8) [16:37:46:482]: Executing op: 
> CustomActionSchedule(Action=StartMetabaseTransaction,ActionType=11265,Source=BinaryData,Target=**********,CustomActionData=**********)MSI
>  (s) (00:DC) [16:37:46:482]: Invoking remote custom action. DLL: 
> C:\WINDOWS\Installer\MSI172.tmp, Entrypoint: 
> StartMetabaseTransactionStartMetabaseTransaction:  Error 0x8007041d: failed 
> to get IID_IIMSAdminBase objectMSI (s) (00!48) [16:38:23:748]: Product: 
> Hotmail -- Error 26001. Cannot connect to Internet Information Server.  
> (-2147023843         )
>
> Where:
>
> # as an HRESULT: Severity: FAILURE (1), FACILITY_WIN32 (0x7), Code 0x41d# for 
> hex 0x41d / decimal 1053  ERROR_SERVICE_REQUEST_TIMEOUT                       
>            winerror.h   # The service did not respond to the start or control 
> request# in a timely fashion.# 1 matches found for "0x8007041d"
>
>
> This is happening in a random set of machines. This reproes in a small update 
> and also after uninstalling and installing the MSI.
>
>
> Also notice that the following entry can be found in the system event viewer
>
> Event Type: ErrorEvent Source: DCOMEvent Category: NoneEvent ID: 10005Date:  
> 10/28/2008Time:  4:38:23 PMUser:  N/AComputer: XXXXXDescription:DCOM got 
> error "The service did not respond to the start or control request in a 
> timely fashion. " attempting to start the service IISADMIN with arguments "" 
> in order to run the server:{A9E69610-B80D-11D0-B9B9-00A0C922E750}
> For more information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.
>
> Event Type: ErrorEvent Source: Service Control ManagerEvent Category: 
> NoneEvent ID: 7009Date:  10/28/2008Time:  4:38:23 PMUser:  N/AComputer: 
> XXXXXDescription:Timeout (30000 milliseconds) waiting for the IIS Admin 
> Service service to connect.
> For more information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.
> Event Type: ErrorEvent Source: Service Control ManagerEvent Category: 
> NoneEvent ID: 7000Date:  10/28/2008Time:  4:38:23 PMUser:  N/AComputer: XXXXX
> Description:The IIS Admin Service service failed to start due to the 
> following error: The service did not respond to the start or control request 
> in a timely fashion.
> For more information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.

Read these logs: the event log explains that IIS Admin Service failed
to start, and the MSI log told me that a CustomAction can't read an
IIS metabase.
If this error came after an uninstall or an update it could be a sign
of badly authored setup.
I am not able to tell you anything more.

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