Adding subject to this thread.
 
Hi Sebastien, thanks for answering.
 
By reading the event viewer log I would tend to think this is an IIS issue and 
not an installer issue. 
 
I am not sure how can the installer be badly authored, all we are using for 
dealing with IIS are the native WIX CAs. The error comes from the below CA
 
 
<CustomAction Id="StartMetabaseTransaction" Return="check" Execute="deferred" 
Impersonate="no" BinaryKey="ScaExecute" DllEntry="StartMetabaseTransaction" />
 
Also this only happens in 2% of the boxes, and it works fine after a reboot of 
the box. The rest of the boxes, and we are talking about 1000s seem to work 
fine. The setup of the web site has not changed for at least a 2 years and we 
never got this issue. Could it be a bad set of boxes?
 
thanks



> Date: Wed, 29 Oct 2008 10:01:10 +0200> From: [EMAIL PROTECTED]> To: 
> wix-users@lists.sourceforge.net> Subject: Re: [WiX-users] (no subject)> > 
> 2008/10/29 Andres Juarez <[EMAIL PROTECTED]>:> > Hi there.> >> > We are 
> running a MSI in W2K3+Sp1, and we get the error below.> >> > Is anyone 
> familiar with this error?> >> >> > MSI (s) (00:B8) [16:37:35:138]: Executing 
> op: 
> CustomActionSchedule(Action=ExecXmlFile,ActionType=11265,Source=BinaryData,Target=**********,CustomActionData=**********)MSI
>  (s) (00:04) [16:37:35:138]: Invoking remote custom action. DLL: 
> C:\WINDOWS\Installer\MSI171.tmp, Entrypoint: ExecXmlFileMSI (s) (00:B8) 
> [16:37:46:482]: Executing op: 
> ActionStart(Name=StartMetabaseTransaction,Description=Starting IIS Metabase 
> Transaction,)MSI (s) (00:B8) [16:37:46:482]: Executing op: 
> CustomActionSchedule(Action=StartMetabaseTransaction,ActionType=11265,Source=BinaryData,Target=**********,CustomActionData=**********)MSI
>  (s) (00:DC) [16:37:46:482]: Invoking remote custom action. DLL: 
> C:\WINDOWS\Installer\MSI172.tmp, Entrypoint: 
> StartMetabaseTransactionStartMetabaseTransaction: Error 0x8007041d: failed to 
> get IID_IIMSAdminBase objectMSI (s) (00!48) [16:38:23:748]: Product: Hotmail 
> -- Error 26001. Cannot connect to Internet Information Server. (-2147023843 
> )> >> > Where:> >> > # as an HRESULT: Severity: FAILURE (1), FACILITY_WIN32 
> (0x7), Code 0x41d# for hex 0x41d / decimal 1053 ERROR_SERVICE_REQUEST_TIMEOUT 
> winerror.h # The service did not respond to the start or control request# in 
> a timely fashion.# 1 matches found for "0x8007041d"> >> >> > This is 
> happening in a random set of machines. This reproes in a small update and 
> also after uninstalling and installing the MSI.> >> >> > Also notice that the 
> following entry can be found in the system event viewer> >> > Event Type: 
> ErrorEvent Source: DCOMEvent Category: NoneEvent ID: 10005Date: 
> 10/28/2008Time: 4:38:23 PMUser: N/AComputer: XXXXXDescription:DCOM got error 
> "The service did not respond to the start or control request in a timely 
> fashion. " attempting to start the service IISADMIN with arguments "" in 
> order to run the server:{A9E69610-B80D-11D0-B9B9-00A0C922E750}> > For more 
> information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.> >> > Event Type: ErrorEvent 
> Source: Service Control ManagerEvent Category: NoneEvent ID: 7009Date: 
> 10/28/2008Time: 4:38:23 PMUser: N/AComputer: XXXXXDescription:Timeout (30000 
> milliseconds) waiting for the IIS Admin Service service to connect.> > For 
> more information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.> > Event Type: ErrorEvent Source: 
> Service Control ManagerEvent Category: NoneEvent ID: 7000Date: 
> 10/28/2008Time: 4:38:23 PMUser: N/AComputer: XXXXX> > Description:The IIS 
> Admin Service service failed to start due to the following error: The service 
> did not respond to the start or control request in a timely fashion.> > For 
> more information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.> > Read these logs: the event log 
> explains that IIS Admin Service failed> to start, and the MSI log told me 
> that a CustomAction can't read an> IIS metabase.> If this error came after an 
> uninstall or an update it could be a sign> of badly authored setup.> I am not 
> able to tell you anything more.> > 
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