A verbose log file should explain all. On Fri, Jan 28, 2011 at 3:42 AM, Pally Sandher <pally.sand...@iesve.com>wrote:
> Could be a patch uninstallation bug in Windows Installer then. > Personally I don't allow uninstalling a patch as it causes more problems > than it solves in my experience. > What happens if you uninstall the patched product A? Do logs for both > agree? > > Palbinder Sandher > Software Deployment & IT Administrator > T: +44 (0) 141 945 8500 > F: +44 (0) 141 945 8501 > > http://www.iesve.com > **Design, Simulate + Innovate with the <Virtual Environment>** > Integrated Environmental Solutions Limited. Registered in Scotland No. > SC151456 > Registered Office - Helix Building, West Of Scotland Science Park, > Glasgow G20 0SP > Email Disclaimer > > -----Original Message----- > From: Ruth Storrs [mailto:rsto...@sdl.com] > Sent: 28 January 2011 11:32 > To: General discussion for Windows Installer XML toolset. > Subject: Re: [WiX-users] Problem when Uninstalling a Patch. > > Thanks for the reply. > They are from the same wixlib. And I'm 99% positive I have adhered to > all the component rules.. > The only reason I can fathom for this occurring is the patch does not > recognise that a new application has installed the same component after > the patch. The reference to the component exists in the registry and has > the 2 product references there but the patch seems to ignore this. > > Any other ideas please? > > -----Original Message----- > From: Pally Sandher [mailto:pally.sand...@iesve.com] > Sent: 28 January 2011 10:28 > To: General discussion for Windows Installer XML toolset. > Subject: Re: [WiX-users] Problem when Uninstalling a Patch. > > You broke the component rules some how. A less error prone way to deal > with shared files of this type is to use either a wixlib or a merge > module. That way you're guaranteed to install the exact same thing & > much less likely to break the component rules. > > Palbinder Sandher > Software Deployment & IT Administrator > T: +44 (0) 141 945 8500 > F: +44 (0) 141 945 8501 > > http://www.iesve.com > **Design, Simulate + Innovate with the <Virtual Environment>** > Integrated Environmental Solutions Limited. Registered in Scotland No. > SC151456 > Registered Office - Helix Building, West Of Scotland Science Park, > Glasgow G20 0SP Email Disclaimer > > -----Original Message----- > From: Ruth Storrs [mailto:rsto...@sdl.com] > Sent: 27 January 2011 17:51 > To: General discussion for Windows Installer XML toolset. > Subject: [WiX-users] Problem when Uninstalling a Patch. > > Hello, > > So the order of installation is; > > Install Product A. > Install Patch A - which contains a new additional file called new.dll > with a version of 1.0, this file is installed to a shared location. > Install Product B - which contains the file new.dll but has version 1.1, > this file is installed to the same shared location. > > If you then uninstall Patch A the new.dll is removed from the shared > location leaving no new.dll installed at all. > > The component GUIDs are the exact same too. > > Have you any suggestions on why this might be happening? > > Thanks for any help, > Ruth > > SDL PLC confidential, all rights reserved. > If you are not the intended recipient of this mail SDL requests and > requires that you delete it without acting upon or copying any of its > contents, and we further request that you advise us. > SDL PLC is a public limited company registered in England and Wales. > Registered number: 02675207. > Registered address: Globe House, Clivemont Road, Maidenhead, Berkshire > SL6 7DY, UK. > > > ------------------------------------------------------------------------ > ------ > Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)! > Finally, a world-class log management solution at an even better > price-free! > Download using promo code Free_Logger_4_Dev2Dev. Offer expires February > 28th, so secure your free ArcSight Logger TODAY! > http://p.sf.net/sfu/arcsight-sfd2d > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > ------------------------------------------------------------------------ > ----- > - > Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)! > Finally, a world-class log management solution at an even better > price-free! > Download using promo code Free_Logger_4_Dev2Dev. Offer expires February > 28th, so secure your free ArcSight Logger TODAY! > http://p.sf.net/sfu/arcsight-sfd2d > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > ------------------------------------------------------------------------ > ------ > Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)! > Finally, a world-class log management solution at an even better > price-free! > Download using promo code Free_Logger_4_Dev2Dev. Offer expires February > 28th, so secure your free ArcSight Logger TODAY! > http://p.sf.net/sfu/arcsight-sfd2d > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > > ------------------------------------------------------------------------------ > Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)! > Finally, a world-class log management solution at an even better > price-free! > Download using promo code Free_Logger_4_Dev2Dev. Offer expires > February 28th, so secure your free ArcSight Logger TODAY! > http://p.sf.net/sfu/arcsight-sfd2d > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > -- virtually, Rob Mensching - http://RobMensching.com LLC ------------------------------------------------------------------------------ Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)! Finally, a world-class log management solution at an even better price-free! Download using promo code Free_Logger_4_Dev2Dev. Offer expires February 28th, so secure your free ArcSight Logger TODAY! http://p.sf.net/sfu/arcsight-sfd2d _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
