Those properties should work fine in Wix 2. I'd suggest looking at your MSI
with Orca or instead to see if they are present in the Property table. If so,
then generate a verbose installation log and see what happens in there. If
you still have a problem, let us know what specifically goes wrong.


-----Original Message-----
From: Fangbai Lee [mailto:fblee...@gmail.com] 
Sent: 16 November 2011 04:14
To: wix-users@lists.sourceforge.net
Subject: [WiX-users] Configure contact, help link,support link of the package

Hi, Folks

I am a new guy on wix and now encounter an issue to configure the contact
information, help link and support link for my package. I have searched on
the Internet and found a guide at
http://wix.tramontana.co.hu/tutorial/com-expression-syntax-miscellanea/add-or
-remove-programs-entries
:

In *Control Panel > Add or Remove Programs,* applications can have various
entries like phone number and Internet contact information under the *Click
here for support information* entry. To specify those, add any of the
following properties to your source file:

<*Property* Id='ARPCOMMENTS'>any comments</*Property*>
<*Property* Id='ARPCONTACT'>contact info</*Property*>
<*Property* Id='ARPHELPLINK'>URL for technical support</*Property*>
<*Property* Id='ARPURLINFOABOUT'>URL for general info about the
product</*Property*>
<*Property* Id='ARPURLUPDATEINFO'>URL for product updates</*Property*>
<*Property* Id='ARPHELPTELEPHONE'>URL for technical support</*Property*>
<*Property* Id='ARPREADME'>path</*Property*>
<*Property* Id='ARPSIZE'>app size in kilobytes</*Property*>

This should be what I want, but it actually does not work for me. By the
way, I am using wix 2.0.5508.0.
I am puzzling about is it the right way to set contact, help link, support
link information? Do I need to upgrade to wix 3.x to use this feature?
Any reply is appreciated.

Thanks,
Fangbai
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