Those properties should work fine in Wix 2. I'd suggest looking at your MSI with Orca or instead to see if they are present in the Property table. If so, then generate a verbose installation log and see what happens in there. If you still have a problem, let us know what specifically goes wrong.
-----Original Message----- From: Fangbai Lee [mailto:fblee...@gmail.com] Sent: 16 November 2011 04:14 To: wix-users@lists.sourceforge.net Subject: [WiX-users] Configure contact, help link,support link of the package Hi, Folks I am a new guy on wix and now encounter an issue to configure the contact information, help link and support link for my package. I have searched on the Internet and found a guide at http://wix.tramontana.co.hu/tutorial/com-expression-syntax-miscellanea/add-or -remove-programs-entries : In *Control Panel > Add or Remove Programs,* applications can have various entries like phone number and Internet contact information under the *Click here for support information* entry. To specify those, add any of the following properties to your source file: <*Property* Id='ARPCOMMENTS'>any comments</*Property*> <*Property* Id='ARPCONTACT'>contact info</*Property*> <*Property* Id='ARPHELPLINK'>URL for technical support</*Property*> <*Property* Id='ARPURLINFOABOUT'>URL for general info about the product</*Property*> <*Property* Id='ARPURLUPDATEINFO'>URL for product updates</*Property*> <*Property* Id='ARPHELPTELEPHONE'>URL for technical support</*Property*> <*Property* Id='ARPREADME'>path</*Property*> <*Property* Id='ARPSIZE'>app size in kilobytes</*Property*> This should be what I want, but it actually does not work for me. By the way, I am using wix 2.0.5508.0. I am puzzling about is it the right way to set contact, help link, support link information? Do I need to upgrade to wix 3.x to use this feature? Any reply is appreciated. Thanks, Fangbai ----------------------------------------------------------------------------- - RSA(R) Conference 2012 Save $700 by Nov 18 Register now http://p.sf.net/sfu/rsa-sfdev2dev1 _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users SDL PLC confidential, all rights reserved. If you are not the intended recipient of this mail SDL requests and requires that you delete it without acting upon or copying any of its contents, and we further request that you advise us. SDL PLC is a public limited company registered in England and Wales. Registered number: 02675207. Registered address: Globe House, Clivemont Road, Maidenhead, Berkshire SL6 7DY, UK. ------------------------------------------------------------------------------ RSA(R) Conference 2012 Save $700 by Nov 18 Register now http://p.sf.net/sfu/rsa-sfdev2dev1 _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users