Thanks for your reply. I have finally identified the issue, seems the
property name is case-sensitive.

Thanks,
Fangbai


On Wed, Nov 16, 2011 at 5:41 PM, Peter Shirtcliffe <pshirtcli...@sdl.com>wrote:

> Those properties should work fine in Wix 2. I'd suggest looking at your MSI
> with Orca or instead to see if they are present in the Property table. If
> so,
> then generate a verbose installation log and see what happens in there. If
> you still have a problem, let us know what specifically goes wrong.
>
>
> -----Original Message-----
> From: Fangbai Lee [mailto:fblee...@gmail.com]
> Sent: 16 November 2011 04:14
> To: wix-users@lists.sourceforge.net
> Subject: [WiX-users] Configure contact, help link,support link of the
> package
>
> Hi, Folks
>
> I am a new guy on wix and now encounter an issue to configure the contact
> information, help link and support link for my package. I have searched on
> the Internet and found a guide at
>
> http://wix.tramontana.co.hu/tutorial/com-expression-syntax-miscellanea/add-or
> -remove-programs-entries
> :
>
> In *Control Panel > Add or Remove Programs,* applications can have various
> entries like phone number and Internet contact information under the *Click
> here for support information* entry. To specify those, add any of the
> following properties to your source file:
>
> <*Property* Id='ARPCOMMENTS'>any comments</*Property*>
> <*Property* Id='ARPCONTACT'>contact info</*Property*>
> <*Property* Id='ARPHELPLINK'>URL for technical support</*Property*>
> <*Property* Id='ARPURLINFOABOUT'>URL for general info about the
> product</*Property*>
> <*Property* Id='ARPURLUPDATEINFO'>URL for product updates</*Property*>
> <*Property* Id='ARPHELPTELEPHONE'>URL for technical support</*Property*>
> <*Property* Id='ARPREADME'>path</*Property*>
> <*Property* Id='ARPSIZE'>app size in kilobytes</*Property*>
>
> This should be what I want, but it actually does not work for me. By the
> way, I am using wix 2.0.5508.0.
> I am puzzling about is it the right way to set contact, help link, support
> link information? Do I need to upgrade to wix 3.x to use this feature?
> Any reply is appreciated.
>
> Thanks,
> Fangbai
>
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