If you check in %ProgramData%\PackageCache, are there any sub folders?  It may 
be as Neil suggested that you are using an outdated version (non-stable 
release).

-----Original Message-----
From: Richard Compton [mailto:rich.comp...@curvedental.com] 
Sent: Wednesday, October 24, 2012 10:58 AM
To: wix-users@lists.sourceforge.net
Subject: Re: [WiX-users] Wix problems

Thanks for the quick response.

It is a clean enough machine.  Our product is not on this machine.  As far as I 
can tell no related bundles to our product are there.  How would I find this 
out?  Just by scrolling through the programs installed?  How do I check this 
file you speak of? Or the package cache?

Thanks again


*Rich Compton* | Senior Software Developer
tel:1.877.245.4088 x106


*Curve Dental*
/A Fresh, Web-based Alternative to Dental Software www.curvedental.com/ On 
24/10/2012 9:53 AM, Hoover, Jacob wrote:
> Is this a clean machine or did you have the bundle on it before?  Are 
> there any related bundles already on the machine? Just a gut feel 
> tells me there will be a bundle in the package cache and possibly the 
> state data file is corrupt. (There is a file alongside the bundle in 
> the package cache which stores information for the bundle.)
>
> Jacob
>
> -----Original Message-----
> From: Richard Compton [mailto:rich.comp...@curvedental.com]
> Sent: Wednesday, October 24, 2012 9:41 AM
> To: wix-users@lists.sourceforge.net
> Subject: [WiX-users] Wix problems
>
> I have an installer that we are currently using.  I am using a Bootstrapper.  
> When I click on the installer it does nothing.  The log file shows the 
> following.
>
> [0690:1054][2012-10-24T08:43:02]: Burn v3.6.2221.0, path:
> C:\Users\Owner6\Desktop\CurveImage-1_2_0-live.exe, cmdline: ''
> [0690:1054][2012-10-24T08:43:02]: Setting string variable 'WixBundleName' to 
> value 'Curve Image Installer'
> [0690:1054][2012-10-24T08:43:02]: Setting string variable 'WixBundleLog'
> to value
> 'C:\Users\Owner6\AppData\Local\Temp\Curve_Image_Installer_20121024084302.log'
> [0690:1054][2012-10-24T08:43:02]: Error 0x8007070c: Failed to read Resume 
> value.
> [0690:1054][2012-10-24T08:43:02]: Error 0x8007070c: Failed to detect resume 
> type.
> [0690:1054][2012-10-24T08:43:02]: Error 0x8007070c: Failed to query 
> registration.
> [0690:1054][2012-10-24T08:43:02]: Error 0x8007070c: Failed to run per-user 
> mode.
>
> Any ideas?  Need anymore information?
>
>
> Thanks in advance
>
>
>
> --
> *Rich Compton* | Senior Software Developer
> tel:1.877.245.4088 x106
>
>
> *Curve Dental*
> /A Fresh, Web-based Alternative to Dental Software 
> www.curvedental.com/
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