You guys all rock. The latest version worked perfectly. I should of thought
of that. Thanks for all your quick responses and help.

Thanks Jacob for the info.

Definitely owe you guys a drink if you are ever in Canada LOL

Richard Compton
On Oct 24, 2012 12:11 PM, "Hoover, Jacob" <jacob.hoo...@greenheck.com>
wrote:

> That is where Wix caches packages if you have told the bundle to save them
> for later offline or without a CD reinstall/repair/uninstall operations. I
> have a feeling that your bundle left some files behind during a previous
> uninstall.  If you were using a VM, I'd tell you to revert to a clean
> state.  If you are certain you have none of your bundles installed, and
> there is a sub folder with your bundle in it, you could try renaming the
> folder to see if the bundle then succeeds. On an end users machine, this
> would not be a good thing to do but if this is simply a test PC for testing
> your bundles, then it should be a valid test.
>
> (I seem to remember the bundle caches anything it downloads here, and
> removes them after the install completes if the package wasn't set to be
> persisted.)
>
> -----Original Message-----
> From: Richard Compton [mailto:rich.comp...@curvedental.com]
> Sent: Wednesday, October 24, 2012 12:07 PM
> To: wix-users@lists.sourceforge.net
> Subject: Re: [WiX-users] Wix problems
>
> Just trying the latest WIX to see if that helps.
>
> What exactly am I looking for in the Program Cache.  On my test machine
> (where the installer works) I see some folders with my msi in them.  Is
> that normal?  Other folders have a data folder in them?  What should I see?
>  What should I not see?
>
> Thanks again for your help.  This is huge.
>
>
> *Rich Compton* | Senior Software Developer
> tel:1.877.245.4088 x106
>
>
> *Curve Dental*
> /A Fresh, Web-based Alternative to Dental Software www.curvedental.com/On 
> 24/10/2012 10:10 AM, Hoover, Jacob wrote:
> > If you check in %ProgramData%\PackageCache, are there any sub folders?
>  It may be as Neil suggested that you are using an outdated version
> (non-stable release).
> >
> > -----Original Message-----
> > From: Richard Compton [mailto:rich.comp...@curvedental.com]
> > Sent: Wednesday, October 24, 2012 10:58 AM
> > To: wix-users@lists.sourceforge.net
> > Subject: Re: [WiX-users] Wix problems
> >
> > Thanks for the quick response.
> >
> > It is a clean enough machine.  Our product is not on this machine.  As
> far as I can tell no related bundles to our product are there.  How would I
> find this out?  Just by scrolling through the programs installed?  How do I
> check this file you speak of? Or the package cache?
> >
> > Thanks again
> >
> >
> > *Rich Compton* | Senior Software Developer
> > tel:1.877.245.4088 x106
> >
> >
> > *Curve Dental*
> > /A Fresh, Web-based Alternative to Dental Software www.curvedental.com/On 
> > 24/10/2012 9:53 AM, Hoover, Jacob wrote:
> >> Is this a clean machine or did you have the bundle on it before?  Are
> >> there any related bundles already on the machine? Just a gut feel
> >> tells me there will be a bundle in the package cache and possibly the
> >> state data file is corrupt. (There is a file alongside the bundle in
> >> the package cache which stores information for the bundle.)
> >>
> >> Jacob
> >>
> >> -----Original Message-----
> >> From: Richard Compton [mailto:rich.comp...@curvedental.com]
> >> Sent: Wednesday, October 24, 2012 9:41 AM
> >> To: wix-users@lists.sourceforge.net
> >> Subject: [WiX-users] Wix problems
> >>
> >> I have an installer that we are currently using.  I am using a
> Bootstrapper.  When I click on the installer it does nothing.  The log file
> shows the following.
> >>
> >> [0690:1054][2012-10-24T08:43:02]: Burn v3.6.2221.0, path:
> >> C:\Users\Owner6\Desktop\CurveImage-1_2_0-live.exe, cmdline: ''
> >> [0690:1054][2012-10-24T08:43:02]: Setting string variable
> 'WixBundleName' to value 'Curve Image Installer'
> >> [0690:1054][2012-10-24T08:43:02]: Setting string variable 'WixBundleLog'
> >> to value
> >>
> 'C:\Users\Owner6\AppData\Local\Temp\Curve_Image_Installer_20121024084302.log'
> >> [0690:1054][2012-10-24T08:43:02]: Error 0x8007070c: Failed to read
> Resume value.
> >> [0690:1054][2012-10-24T08:43:02]: Error 0x8007070c: Failed to detect
> resume type.
> >> [0690:1054][2012-10-24T08:43:02]: Error 0x8007070c: Failed to query
> registration.
> >> [0690:1054][2012-10-24T08:43:02]: Error 0x8007070c: Failed to run
> per-user mode.
> >>
> >> Any ideas?  Need anymore information?
> >>
> >>
> >> Thanks in advance
> >>
> >>
> >>
> >> --
> >> *Rich Compton* | Senior Software Developer
> >> tel:1.877.245.4088 x106
> >>
> >>
> >> *Curve Dental*
> >> /A Fresh, Web-based Alternative to Dental Software
> >> www.curvedental.com/
> >> ---------------------------------------------------------------------
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