Bump, just in case anyone has ever worked on a product that requires an
explorer restart on install. How can an explorer restart happen via SCCM
reliably?

I'll ask another question along the same lines - does anyone know if we
decide to package our MSI as an EXE - which presumably could elevate itself
better - would we have any increased control over explorer restarting
correctly? Has anyone done something like this?


On Wed, Jun 18, 2014 at 2:22 PM, AJ Ferrigno <aj.ferri...@gmail.com> wrote:

> Hi everyone,
>
> Been developing wix installers for over a year now, and thanks to my
> Googling skill and the archive of this mailing list, I've been able to
> solve most of my problems. So thanks for that!
>
> But I have a need now to use the Restart Manager to kill explorer during
> install of a product. I have gotten it to the point where it mostly works
> fine. Using the GUI as normal user and Admin user successfully restarts
> explorer. Running a silent install (/qn) without elevation as Admin also
> restarts explorer correctly. But running a silent install as a normal user
> (without install privileges) via an elevated command prompt does not
> successfully restart explorer. It does stop it, but explorer never starts
> back up.
>
> Installer logs report no issue - in fact, the installer logs report that
> all services were successfully restarted.
>
> Only in the event logs is the below message reported:
>
> Application 'C:\Windows\explorer.exe' (pid 2964) cannot be restarted -
> Application SID does not match Conductor SID..
>
> Now I think I understand the root issue here, and it is explained away in this
> link
> <http://social.msdn.microsoft.com/Forums/windows/en-US/c4bf8857-144f-46f8-93b7-a9cb5109c6fd/restart-manager-fails-to-restart-an-application-for-standard-users-in-windows-7?forum=winformssetup>.
> A user's session cannot be started by another user, for obvious security
> reasons. However, there doesn't seem to be much of a solution there, other
> than maybe to not use Restart Manager at all.
>
> This seems pretty basic to me. A working SCCM install of this product is
> just as important (if not more so) than a normal GUI install. But if this
> is a known issue, no SCCM install requiring Restart Manager would ever work
> (I'm assuming explorer is not the culprit here). This leads me to believe I
> am missing something. Has anyone else come across this issue, and if so,
> how did you solve it?
>
> Thanks for any help,
> AJ
>
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