To All List Server Subscribers:

Ipswitch provides this list as a forum for customers to share their
experiences and solutions.  Although we monitor this list and
occasionally submit answers or product information, we typically do not
answer questions posted here.

Questions for Ipswitch Technical Support should be sent to one of the
locations described below.  We target 24-hour or less response during
the business week.

If you are a registered Ipswitch customer, please submit questions using
the form on our web site at http://askatech.ipswitch.com  We also offer
technical support by telephone, to registered customers in warranty and 
Service Agreement holders, Monday through Friday (except holidays) from 
9:00 AM to 6:00 PM EST/EDT at (781) 676-5784.

In your email, be sure to include the name of the product and your
Serial Number or Service Agreement Number to ensure timely response
to your question.

If you are evaluating an Ipswitch product, please submit questions using
the form on our web site at http://askatech.ipswitch.com.

Please send sales-related questions to [EMAIL PROTECTED] or call
(781) 676-5700 and ask for a sales representative.

Many technical support questions can be answered online, by searching our
knowledge base at: http://support.ipswitch.com/kb/, where we post answers
to frequently asked questions.  We welcome any suggestions to help
improve this service.

Thank you for participating in our list forum.  We look forward to
working with you to make this a valuable extension of our technical
support service.

If you need to learn more about List Server commands, send an email
to [EMAIL PROTECTED] and in the body enter 'help help'
(without the '').

To change your List Server settings, please use the URL below to see
our Web form for making changes:
http://www.ipswitch.com/Support/mailing-lists.html

George Dailey

Ipswitch List Manager



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