We're using WS_FTP Server 5.0.  I'm not talking about WS_FTP Pro at all, to 
the best of my knowledge the customers in question are all using Internet 
Explorer 6 to access the FTP site.

Scott Smith
Network Administrator
248.489.1999
[EMAIL PROTECTED]

Westside & Detroit Reprographics
An ARC Company
-------------------------------------------------
----- Original Message ----- 
From: "Grimard, Ronald L" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, May 11, 2005 1:47 PM
Subject: RE: [WS_FTP Forum] Passive FTP and firewall and Internet explorer


Scott....what version of ws-ftp pro are you using?...and  what version of
ws-ftp-server are you
running?

By default  passive mode is turned on in ws-ftp pro,

Ron

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Scott Smith
Sent: Wednesday, May 11, 2005 1:14 PM
To: WSFTP Forum
Subject: [WS_FTP Forum] Passive FTP and firewall and Internet explorer

I've been having an issue with many customers who can't access our FTP site.

I believe every one of them is using IE to browse to the FTP site.  I tried
connecting myself from outside our network, and I couldn't even get in.
That is, until i disabled the passive ftp option in the Internet Options in
Windows.  As soon as that passive ftp option was disabled, I was able to get
right into the FTP site.  I believe that my customers are probably having
the same problem.  The only thing that changed recently was we have a new
firewall in place.

I'm already asking the firewall manufacturer if there are any issues with
passive ftp, but I want to ask the forum if any of you have any input on
this?

Thanks,

Scott Smith
Network Administrator
248.489.1999
[EMAIL PROTECTED]

Westside & Detroit Reprographics
An ARC Company
------------------------------------------------- 



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