I would definitely look at the firewall. If it's a PIX you can probably issue the "[no]fixup protocol ftp" command. I have seen similar things with a Netscreen firewall, where I allowed in all the built-in protocols: FTP, FTP-PUT, FTP-GET... And it did not work. Once I allowed only the default FTP it worked fine. I'm guessing it was working fine until you installed a new firewall. Hope that helps.
Dan __o _-\<, (_)/(_)____ -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Scott Smith Sent: Wednesday, May 11, 2005 10:58 AM To: [email protected] Subject: Re: [WS_FTP Forum] Passive FTP and firewall and Internet explorer We're using WS_FTP Server 5.0. I'm not talking about WS_FTP Pro at all, to the best of my knowledge the customers in question are all using Internet Explorer 6 to access the FTP site. Scott Smith Network Administrator 248.489.1999 [EMAIL PROTECTED] Westside & Detroit Reprographics An ARC Company ------------------------------------------------- ----- Original Message ----- From: "Grimard, Ronald L" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Wednesday, May 11, 2005 1:47 PM Subject: RE: [WS_FTP Forum] Passive FTP and firewall and Internet explorer Scott....what version of ws-ftp pro are you using?...and what version of ws-ftp-server are you running? By default passive mode is turned on in ws-ftp pro, Ron -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Scott Smith Sent: Wednesday, May 11, 2005 1:14 PM To: WSFTP Forum Subject: [WS_FTP Forum] Passive FTP and firewall and Internet explorer I've been having an issue with many customers who can't access our FTP site. I believe every one of them is using IE to browse to the FTP site. I tried connecting myself from outside our network, and I couldn't even get in. That is, until i disabled the passive ftp option in the Internet Options in Windows. As soon as that passive ftp option was disabled, I was able to get right into the FTP site. I believe that my customers are probably having the same problem. The only thing that changed recently was we have a new firewall in place. I'm already asking the firewall manufacturer if there are any issues with passive ftp, but I want to ask the forum if any of you have any input on this? Thanks, Scott Smith Network Administrator 248.489.1999 [EMAIL PROTECTED] Westside & Detroit Reprographics An ARC Company ------------------------------------------------- Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/wsftp_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/wsftp_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/wsftp_forum%40list.ipswitch.com/ <p><hr> <font size="1" face="Geneva, Arial, Helvetica, san-serif">CONFIDENTIAL COMMUNICATION: E-mails from JustWorks may contain confidential material for the sole use of the intended recipient. If you received this e-mail in error, please delete the e-mail and all attachments. Thank you.</font><font size="2" face="Geneva, Arial, Helvetica, san-serif"> <font color="#0000FF"><strong>JustWorks</strong></font> - we make I.T. Simple. <font size="1">(866) JUSTWORKS</font></font> <hr></p> Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/wsftp_forum%40list.ipswitch.com/
