>> They are used to seeing this type of thing in application software,
but not on the web.


Geoff, from where I sit, I'd have to disagree. 

people are wanting more out of the web. 

clients are demanding more functionality in web development than just
stuff to read and look pretty.

F'instance we're currently re-writing a legacy client/server app for the
web (in ColdFusion but we all wish we could afford Flex 'cos this would
be so much easier).

because of this, we have key listeners and tab indexes everywhere.
Almost all of the app is made up of forms and reports. Because they are
familiar to a windows environment, this has become a defacto standard. 

the apps' user base starts from office workers (with some computer
skills) thru to teachers, students (as young as 8yo) and parents (with
diminishing computing skills). 

it's a pain in the backside but it has to be done

just my 2c worth
barry.b

-----Original Message-----
From: Geoff Deering [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, 28 July 2004 12:23 PM
To: [EMAIL PROTECTED]
Subject: RE: [WSG] access keys and tab index

I agree with what Derek says, and he sums it up nicely.

I have been using accesskeys since WCAG1 came out mid 99, and can cause
more
usability problems that provides ease of accessibility.  I even use
<span>
to underline the key letter to indicate the access key, which is the
standard way to show an access key, and the feedback I got was that most
people think there is some sort of browser display problem when they see
it.
They are used to seeing this type of thing in application software, but
not
on the web.  In cases like this, when I get this type of feedback, I
think
users are right, because it ends up being too foreign an interface for
them
when deployed rarely, then on top of that, you have the erratic
behaviour.
If they associate erratic behaviour with your web site, then what
impression
are you giving (... those crazy accessibility people:-)).

It also seems that users require accesskeys and use them in different
ways
on the web than are used by applications software.  In applications
software
it is mainly used for hotkeys and navigation, whereas it seems that most
users requiring them for accessibility would prefer that they be
designated
for prime operations, ie form navigation rather than site navigation.

I'm not saying there is anything bad about accesskeys or the idea behind
them, but the way they have been implemented by user agents ... (and
also us
designers) has created a bit of a mess.  It's a pity.

I still use them, but more and more sparingly.  Mainly for forms.  But I
think this is a good idea that has to evolve somehow before it becomes
reasonably usable.  But maybe the implementation is just not suited to
the
web.

Geoff

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
> Behalf Of [EMAIL PROTECTED]
> Sent: Wednesday, 28 July 2004 9:44 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [WSG] access keys and tab index
>
>
>
> Hi ted,
> recommend you read (if you haven't already) this article
>
> More reasons why we don't use accesskeys:
> http://www.wats.ca/articles/accesskeyconflicts/37
>
>

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