On 2 Sep 2005, at 9:39 am, Donna Maurer wrote:

I've been doing usability tests and user research for years and yesterday was the first time I ever saw someone change the font in a usability test - everyone else just leans forward and squints. I'd estimate 5% of people I have interviewed use a font other than
the default.

I've never seen any study or resource. The topic has come up on a number of my usability lists and the general consensus is that most of the general user population (ie
those who do not create sites) do not know about the feature.

We used to have a Kinkos shop in the area (mixed residential/university). I often used their PC for additional browser testing, and about 50% of the time, the font-size setting had been changed, either to 'smaller' or 'larger'.

I quizzed the shop manager about it, and about half of the users were elder people. Most could apparently resize the font-size, a few needed help from the staff.

(nothing scientific here, just a few tidbits).

Philippe
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Philippe Wittenbergh
<http://emps.l-c-n.com/>

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