So, just to get this straight, the statistic claiming that 30% of web users don't know what the Back button does comes from
> "Characterizng Browsing Strategies in the World-Wide Web" (1995). Nineteen-ninety-FIVE? Are we seriously going to keep quoting that study, conducted presumably in 1994 and using something like Netscape 1.0, in 2007? > As to how people acquire a belief when the evidence of their own eyes > contradict it, go and ask them, John. I suggest you leave > your skepticism at the door. Without being rude, you might learn > something about your own users. I seem to have offended you and I apologise for that (I would argue that skepticism is necessary for learning too!). Of course people believe illogical things. But the proposition that people would believe something about the way a computer works and keep trying to make it work that way despite repeated failures still puzzles me greatly. Perhaps I should have asked my question differently. Where did eight people get the idea that the ESC key was the Back button? Did you ask them? Had they used browsers before? Did they all come from the same professional field or workplace? Were they in a position to copy each other or talk to each other? And, when they hit the ESC key and it didn't send them back, what happened? They hit it harder, or repeatedly? Did you talk to them about this method of navigation? ============================================================================== The information contained in this email and any attachment is confidential and may contain legally privileged or copyright material. It is intended only for the use of the addressee(s). If you are not the intended recipient of this email, you are not permitted to disseminate, distribute or copy this email or any attachments. If you have received this message in error, please notify the sender immediately and delete this email from your system. The ABC does not represent or warrant that this transmission is secure or virus free. Before opening any attachment you should check for viruses. The ABC's liability is limited to resupplying any email and attachments ============================================================================== ******************************************************************* List Guidelines: http://webstandardsgroup.org/mail/guidelines.cfm Unsubscribe: http://webstandardsgroup.org/join/unsubscribe.cfm Help: [EMAIL PROTECTED] *******************************************************************
