Many thanks to everyone for posts and personal replies on this thread. I appreciate you all taking the time to respond.

The opinions that most people have kindly put forward are very similar to my own, but I guess that I wanted to make sure that I wasn't about to give an inappropriate 'knee-jerk' response to the client, or was unaware of options that might be appropriate. I intend making a counter-proposal along the lines that have been suggested and will let you know what happens.

Regards,

Nick

Andrew Maben wrote:

On Jun 7, 2007, at 6:16 PM, Nick Gleitzman wrote:

Nick Roper wrote:

Just to confirm, the recommendation from the agency is to replace existing html content with PDF version, not to provide PDFs as an additional alternative.

Nick, you've made it fairly clear that your question is about accessiblity in PDFs, rather than whether or not it's a good idea to use them - but I'm afraid the most common answer you're likely to get is going to be: don't rely on them exclusively.

The web is for HTML; the ability to deliver other file types is possible, but not the best option if accessiblity is desired. As printable alternatives, sure, I guess (but what's wrong with a good print style sheet?) - but I'm thinking of a number of Aust Govt sites which insist on delivering critical info as PDFs and even Word docs, which I find astonishingly short-sighted, as well as probably an abuse of accessiblity guidelines, if not legislation. What if I don't have Word installed (and why should I?)?

The site may certainly need an IA overhaul, if it's been mangled over time by too many cooks - but that's no reason to stop using HTML in favour of PDF, surely. I think the site owners should have it pointed out to them that the agency's recommendations are simply out of touch with what's needed.

 From WCAG Samurai Errata:

"*We ban most PDFs*: PDFs that should be HTML are banned unless they are accompanied by HTML. All other PDFs have to be tagged."

Andrew

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