On Nov 24, 2008, at 12:13 AM, Andrew R wrote:

Can anyone give me some pointers, do have something that works in
your organsiation, etc?

I'm afraid I can't offer help, just let you know I'm another companion in pain. This is a problem that seems to be almost universal, in organizations large and small, government and business.

I work for a small local government (public library) in the US and actually was reprimanded in my annual performance review for advocating accessibility and adherence to standards...

So I, too, would love to hear of any strategies that have worked to change organizational development practices, and ways in which those changes may have been institutionalized.

cheers,

Andrew

www.andrewmaben.net
[EMAIL PROTECTED]

"In a well designed user interface, the user should not need instructions."






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