Was making a web form for a commercial software which clientele are
mainly from EU countries, in the original form the order of the
Country field. The order looks like this:
address/street
country
state
city
zipcode
Maybe I'd been making too many web forms for US and some Asian
countries' clients, I find it creates a tiny usability issue for user
to have the country field places above state, city and zipcode. From
my own experience, I always use tabbing to navigate web form, in a few
US sites that I did shopping and that has country, city, state and
zipcode setup in a non-US format, I find them to be a usability
problem because I didn't read carefully but out of habit (and this is
something I expect many web users would do), entered my address
expecting them to be in standard US format.
My client thinks otherwise:
quote:
Regarding the order of the fields. I understand your background, but
from a usability standpoint it seems weird to me to for example show
the "Country" field AFTER the "State" field. Why? Because the "State"
field is depending on the Country field. If a user goes from field to
field and are not from the US, they will be surprised to see that only
US states are available in the "State" field. It seems more natural to
choose a country first, and then have a field update (change from
selectbox with states to a input text field) BELOW that instead of
ABOVE that.
Is is a non-issue how the order is? For sites that cater international
users, is there a more standard format for address in web form?
Thanks!
tee
*******************************************************************
List Guidelines: http://webstandardsgroup.org/mail/guidelines.cfm
Unsubscribe: http://webstandardsgroup.org/join/unsubscribe.cfm
Help: memberh...@webstandardsgroup.org
*******************************************************************
