Conduct research.
Sent from my iPhone
On Jan 5, 2010, at 9:19 AM, tee <weblis...@gmail.com> wrote:
Was making a web form for a commercial software which clientele are
mainly from EU countries, in the original form the order of the
Country field. The order looks like this:
address/street
country
state
city
zipcode
Maybe I'd been making too many web forms for US and some Asian
countries' clients, I find it creates a tiny usability issue for
user to have the country field places above state, city and zipcode.
From my own experience, I always use tabbing to navigate web form,
in a few US sites that I did shopping and that has country, city,
state and zipcode setup in a non-US format, I find them to be a
usability problem because I didn't read carefully but out of habit
(and this is something I expect many web users would do), entered my
address expecting them to be in standard US format.
My client thinks otherwise:
quote:
Regarding the order of the fields. I understand your background, but
from a usability standpoint it seems weird to me to for example show
the "Country" field AFTER the "State" field. Why? Because the
"State" field is depending on the Country field. If a user goes from
field to field and are not from the US, they will be surprised to
see that only US states are available in the "State" field. It seems
more natural to choose a country first, and then have a field update
(change from selectbox with states to a input text field) BELOW that
instead of ABOVE that.
Is is a non-issue how the order is? For sites that cater
international users, is there a more standard format for address in
web form?
Thanks!
tee
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