For a while, i thought that testers knew how to write good bug reports, but i actually see better bug reports on the mailing lists for open-source developer tools. Are developers better than testers are reporting problems?
I'm considering refusing to try and speculate and suggest possible solutions when reports fail to provide the full error information and actual scripts. And i'm considering asking the other active answer providers on this list (like Zeljko and Michael and Chris) to follow the same policy.
Now that the web recorder has lowered the bar for many people to start using Watir, i'm thinking we need to raise the bar for what information needs to be provided to get out attention.
Comments please. It's been a very busy week at work and i'm tired and am unsure of my judgement here. Does this sound reasonable?
Bret
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