-------------------------
Via Workers World News Service
Reprinted from the Feb. 14, 2002
issue of Workers World newspaper
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FLIGHT ATTENDANTS SAY STRUGGLE CONTINUES:  DELTA 
EXPLOITS 9/11 TO STOP UNION

By Michelle Quintus
Member, Association of Flight Attendants, AFL-CIO

In August 2001, the majority of Delta Airlines' flight 
attendants signed representation cards requesting union 
representation by the Association of Flight Attendants, AFL-
CIO. But by the close of the vote on Jan. 30 of this year, 
only 29 percent had returned a ballot voting for the union--
5,609 votes out of a potential 19,033--no longer the 
majority needed to win representation.

What happened between then and now? A bare-knuckled anti-
union campaign that included blatant exploitation of the 
Sept. 11 tragedy. This illegal campaign to interfere with 
the flight attendants' vote was decisive in discouraging 
flight attendants from voting in the largest union election 
in the airline industry.

With close to 20,000 flight attendants involved, the Delta 
vote was also the largest private-sector union election in 
more than 30 years. Delta is the only major U.S. air carrier 
whose flight attendants do not have union representation.

According to hundreds of flight attendant reports, Delta 
didn't just discuss the effects of the hijackings on the 
airline. The bosses used Sept. 11 to make flight attendants 
fear for their jobs if they voted for the union.

"While we were grieving for the loss of our co-workers on 
those planes on 9/11, Delta management used our fears and 
anxiety against us," said Los Angeles-based flight attendant 
Lorraine York. "Delta illegally interfered with our rights 
as American workers before the terrorist attacks. But that 
paled in comparison to management's exploitation of our 
national tragedy."

The bosses at Delta engaged in various tactics to create an 
atmosphere of fear and intimidation.

On Sept. 12, Delta began conducting weekly conference calls 
that were censored, so that pro-union flight attendants were 
not permitted to ask questions. Other departments at Delta 
do not have these conference calls, only flight attendants.

Delta lied to the over 3,000 laid-off flight attendants, 
telling them they were not eligible to vote to keep them 
from returning their ballots. In fact, all laid-off flight 
attendants were eligible to vote and were most likely the 
workers who most directly understood the need for a union.

"Videos of our CEO played continuously in our crew rooms," 
said Seattle-based flight attendant Mike Trau. "He kept 
repeating the threats 9/11 have placed on our airline and 
talking about our family atmosphere, then he'd instruct us 
to rip up our ballots." Not returning a ballot in a National 
Mediation Board election is a "no" vote.

Delta communications with flight attendants during the 
election period inextricably linked Delta's survival to 
defeating the union effort. These communications included:

Letters and videos from senior management to the homes of 
flight attendants implicitly threatening them with job loss 
if they unionized.

Supervisors illegally questioning AFA supporters, asking, 
"How can you support a union at a time like this?"

Management constantly referring to the job losses in the 
industry in the wake of 9/11 and falsely promoting Delta's 
layoff plans as better than those at unionized carriers.

One-on-one meetings where supervisors would take aside 
flight attendants they identified as AFA supporters and 
grill them on their support for the union, in many cases 
saying that support was anti-Delta.

"Democratic elections are supposed to express the voice of 
the people," said AFA International President Patricia 
Friend. "In this election, the flight attendants' voices 
were silenced by fear and intimidation. Now the American 
government must act to punish Delta for violating the rights 
of its workers and silencing their voices. Delta's entire 
campaign focused on creating fear and uncertainty in flight 
attendants' minds."

In October 2001, the NMB found that the flight attendant 
claims presented a prima facie case of illegal conduct 
against Delta (see www.afanet.org). But rather than take 
action to charge Delta with illegal conduct and provide the 
flight attendants with an atmosphere free from intimidation 
when voting, the NMB held off further investigation and 
hearings on the charges until after the election.

Now, the NMB will begin a full-scale investigation into the 
charges of illegal conduct by the bosses at Delta. The NMB 
could set a new election, possibly changing the balloting 
procedures to make the balloting process less likely to be 
influenced by Delta's illegal conduct.

Almost 50,000 flight attendants at 26 carriers joined 
together to form AFA, the largest flight attendant union in 
the world. Delta flight attendants have the right to join 
this powerful union of workers free from intimidation and 
fear of their bosses. This struggle is far from over. In 
fact, it has just begun.

- END -

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