On Mon, Oct 07, 2002 at 09:50:39PM +0200, Aslak Helles�y wrote:
> Some people find it difficult to log issues (bugs, feature requests,
> patches) in JIRA. Here is a howto:

Ok, can I get some feedback from those of you who are having 
trouble logging bugs as to where on this howto you got upto?

> 1) Go to http://opensource.atlassian.com/projects/xdoclet/

I must admit that on first glance there is no screaming "Click
here to log a bug" on the project page. Would having "Log a bug"
next to each project be more obvious?

> 2) If you haven't got an account in this JIRA system, create one by
> following the "Signup" link. Then log in.

Needing to login to create issues is possibly a non intuitive step.
Sure, it helps heaps from the point of view of the people fixing
the bugs, for the ability to contact bug loggers et al.

If the logging in step were deferred until a later stage, would this
help?

> 3) Follow the "New Issue" link at the top of the page.

"New Issue" is a nice catchall. But is it what you bug loggers
are looking for? Would "Log a bug" in red in the middle of the
page be more what you are looking for?

> 4) Select the project (XDoclet, XJavadoc...)
> 5) Select the issue type
>    Bug:         You have discovered some incorrect behaviour in the
> software.
>    New Feature: You'd like to see some new feature.
>    Task:        You want to record "something to do" for the developers.
>    Improvement: You want to contribute with some code. Maybe a bugfix. (also
> known as patch).
> 6) Click the "Next>>" button

Ok, this page may be in need of a bit more explanatory detail. Would 
this help? I'm thinking the above explanation could be added...

> 7) Fill in as much info as you can on this page.

For a normal bug reporter, there are questions on this page
that should probably be below the fold. Would cutting this page
down in size be helpful?

> 8) Click the "Create" button.
> I never would have imagined this howto was necessary. I guess this is a
> "usability" bug in JIRA.

Anything else you guys can think to make this process easier would
also be appreciated...

> Aslak

brett


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