I have been trying to get assistance with a bug in convirtu, but it is
impossible to do so:

I signed up for the forums at http://www.convirture.com/forums/ (which
took forever because the captcha is impossible to read, took literally
37 tries to finally signup).  I received confirmation email, and now
waiting on forum admin to approve.  This was last month...

I almost had my employer sold on this software, ready to buy it, and it
is falling apart since it is impossible to get any support with a
software bug with your available support options.

What am I missing?  


Doing More with Less: The Next Generation Virtual Desktop 
What are the key obstacles that have prevented many mid-market businesses
from deploying virtual desktops?   How do next-generation virtual desktops
provide companies an easier-to-deploy, easier-to-manage and more affordable
virtual desktop model.http://www.accelacomm.com/jaw/sfnl/114/51426474/
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