On Sun, 19 Jan 2003, Peter Finderup Lund wrote:

>> The web CGI on XFree86.org that allows people to submit bug
>> reports here.  Also, I believe the list allows people to email
>> reports here without being subscribed.
>>
>> When someone on the list reads a report, there isn't always an
>> easy way to know if the reporter is subscribed or not to the
>> list.  As such, a reply might get sent back only to the list, and
>> the original reporter might not ever see it.
>
>That's what dawned upon me, too, a couple of days ago.
>
>> Any ideas for how this situation might be improved?
>
>Is it possible to send a prewritten mail back to people the first time
>they post here (if they are not subscribed)?
>
>Is it possible to include [UNSUBSCRIBED] or similar in the subject?

Personally, I'd like the [XFree86] in the subject to take a hike.  
It's totally unnecessary.  People use it for sorting email into 
folders, but GNU mailman managed mailing lists contain another 
header which is just for this purpose.  In procmailesque:

:0:
^X-BeenThere:.*[EMAIL PROTECTED]
xfree86

That files this mailing list into a folder named "xfree86" with
procmail.  It is a shame that GNU mailman mailing lists default
to this braindead Subject: [listname] behaviour, when there are
other mechanisms that are JUST as simple to sort out mail into
folders and without cluttering the subject line (of which is
short enough as is, in particular for those who read mail on an
80x25 display).

Oh oh.  I've done it now.  I started the [listname] in the 
subject line is evil thread!  You know, the one that happens on 
every mailing list at some point in time or another, and results 
in a massive flamewar that goes on for 3 days to a week until it 
ends when someone invokes Godwin's law?

Well, since this similar issue came up on the devel@ mailing list 
last week, I thought what the heck, why not mention it here too.  
;o)

So, my preference would be to have zero [anything] clogging the 
subject line, since those things don't really have anything to do 
with the "subject" or "context" of the actual message, which is 
what the Subject: line is intended for.  Sorting mail can be done 
with the proper headers.

On the [UNSUBSCRIBED] idea - again, not needed in the subject 
line.  Why not just have the CGI webform add to the top of the 
body of the message:  "This message was submitted via web form, 
and the user may not be subscribed.  Responders should keep the
poster in the carbon copy field to insure they receive responses" 
or something to that effect perhaps.

Anyway, it's just an idea.

As for the [listname] damage, I've got a procmail rule that
removes that stuff from any mailing list on the receiving end
rather than the sending end.  So, I'm ultimately happy either
way.  ;o)


>Would it be a good idea if the XFree86 error messages didn't
>state an email address but a URL to a webpage that contains
>explanations, info on the most common errors, a suggestion to
>search the mailing list, links to the archives and only THEN a
>link to the subscription page for xfree86?  (it should skip the
>page with all the mailing lists on the site)

That is a GREAT idea!  In fact, it is so good, I think I'm going 
to patch up our X server to do just that in the future.  If the 
XFree86 team would accept some vendor/distro neutral patches that 
would enable any vendor to override those messages and point 
people to elsewhere, I'd be more than glad to whip up such a 
solution and submit it.

If anyone is interested, lemme know your suggestions please.


-- 
Mike A. Harris



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