>-----Message d'origine-----
>De : [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] la part de Aaron Fransen
>Envoy=E9 : mardi 6 mars 2007 18:20
>=C0 : [email protected]
>Objet : [xmail] Re: Receiving Mail multiple times
>
>
>It's a tough problem to track down, but the fact that it happens on
>the web client as well as in Outlook leads me to believe that it's not
>a "multiple-click" problem (with the user attempting to connect to the
>POP3 server multiple times.)
>
>When I say "ALL 5 twice" that's exactly it...they click "Check Mail"
>once, and they might receive the next few messages, but each of the
>new ones will appear twice in their inbox.
>
>Aaron
>

Perhabs you can 'track' the real mailbox content on server side for =
some
time.
To do this, you can setup a mailproc.tab file that do a copy of =
messages in
another directory and finaly a mailbox command to deliver.
So next time your client tell you 'multiple receive' then with =
date/time you
can really see what was really on the server at that date/time in the
mailbox (between two pop3 sessions to confirm in pop3 log)

The only times I had multiple mails with xmail in mailboxes was :

- client or network problem during pop3 session (AV, link, ...)

- big messages and slow client pc running AV on incoming mails
(at many times, the easy way to recover is to temporarly shutdown av on
incoming mail, then retreive the big mail with no problem, then =
reactivate
the av)

- loop in successive "redirect" command in mailproc or custdomain or
custaccounts or filters .tab files
(this normaly allways create duplicate messages, not 'some times' ...)


Francis
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