Outlook express but the problem is not related to the destination mail address because it is correct.
I will try to see the smtp log. But the strange think is that asap i assiged a different public ip to the customers the problem went away, seems something strange in when xmail has to check the ip into the relay table. It is possible? Regards Rosario ----- Original Message ----- From: "Ana Paula Fernandes" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Wednesday, April 11, 2007 2:59 AM Subject: [xmail] Re: outlook reply 550 on some customers' ip > Hi, > > Possibly the error is in the email destination, inexistent user for > example, or in the outlook. > > Outlook or Outlook Express? Same version? > Is a permanent error for this users? > Any email sent for these customers is denied? > Try send mail to self only? > > I have problems with Outlook with some customers, after install the > last office service pack the problem solved, not xmail related. > > Don=B4t remember now, but AllowSmtpVRFY check the email, if i correct, > try to set AllowSmtpVRFY to 0. Somebody speaks if I will be wrong. > > Run the xmail with -Sl parameter and check the log files under the > "logs" folder. > > Ana Paula > > > On 4/11/07, Rosario Pingaro <[EMAIL PROTECTED]> wrote: >> Hi list, >> I have a network of around 1000 customers and I use xmail 1.24 for my >> smt= > p services. >> >> In around 2 weeks I had two cases of customers reporting not being able >> t= > o send mails. Their outlook responded with an error "recipient's email > addr= > ess not valid" and code 550 relay denind. >> The workaround for this was changing their public ip. At the moment I am >> = > not able to explain why the smtp server responded with 550 giving the fact > = > that I don't have a spam filter on the smtp and also the ip for sure into > t= > he relay list because it is a part of a big subnet. >> >> May Davide give e some help to debug the rare and difficult to reproduce >> = > issue? >> >> Regards >> Rosario Pingaro > - > To unsubscribe from this list: send the line "unsubscribe xmail" in > the body of a message to [EMAIL PROTECTED] > For general help: send the line "help" in the body of a message to > [EMAIL PROTECTED] > > > - To unsubscribe from this list: send the line "unsubscribe xmail" in the body of a message to [EMAIL PROTECTED] For general help: send the line "help" in the body of a message to [EMAIL PROTECTED]
