The error message means:
"I'm trying to download the DTD from www.oasis-open.org but I cannot 
connect to www.oasis-open.org because I cannot find its internet address".

This is the first time a user reports such error (if you are the person 
who is in contact with Kenneth Johansson).

I can reproduce this behavior only when:
[1] I disable my connection to the internet,
[2] AND I rename "C:\Program 
Files\XMLmind_XML_Editor\config\catalog.xml" to "C:\Program 
Files\XMLmind_XML_Editor\config\catalog.xml.HIDE"

Therefore, I suppose that:
* you are not permanently connected to the internet,
* you have something on your PC which ``hides'' "C:\Program 
Files\XMLmind_XML_Editor\config\catalog.xml" or which replaces it by 
something wrong.

We need more info. in order to be able to help you.
---------------------------------------------------

[1] Please confirm that you are not permanently connected to the internet.

[2] Have you installed the the distribution containing the private 
Java[tm] runtime  (xxe-std-28p1-setup.exe) or have you installed the 
other distribution (xxe-std-28p1-setup-nojvm.exe)?

[3] Is this the first time you try to use XMLmind XML Editor?

[4] Do you use other software related to XML?

[5] Please, use Help|About XMLmind XML Editor, select the text displayed 
there, copy it to the clipboard (Ctrl-V) and send it to us by pasting 
the content of the clipboard in the email message.

For example, when I do that, I get:

---
XMLMind XML Editor Configurations

C:\Program Files\XMLmind_XML_Editor\config\configuration\configuration.xxe
C:\Program Files\XMLmind_XML_Editor\config\docbook\docbook.xxe
C:\Program Files\XMLmind_XML_Editor\config\schema\schema.xxe
C:\Program Files\XMLmind_XML_Editor\config\sdocbook\sdocbook.xxe
C:\Program Files\XMLmind_XML_Editor\config\slides\slides.xxe
C:\Program Files\XMLmind_XML_Editor\config\xhtml\xhtml.xxe

XML Catalogs

C:\Program Files\XMLmind_XML_Editor\config\catalog.xml

Spell-Checker Dictionaries

C:\Program Files\XMLmind_XML_Editor\spell\de.dar
C:\Program Files\XMLmind_XML_Editor\spell\en.dar
C:\Program Files\XMLmind_XML_Editor\spell\es.dar
C:\Program Files\XMLmind_XML_Editor\spell\fr.dar

Java(TM) Runtime Environment

Java(TM) 2 Runtime Environment, Standard Edition 1.5.0
Java HotSpot(TM) Client VM 1.5.0-b64
Windows XP 5.1 x86
---

[6] Please send us your "C:\Program 
Files\XMLmind_XML_Editor\config\catalog.xml"

[7] Please open a DOS window and type set. Select what is displayed 
there, copy it to the clipboard  and send it to us by pasting the 
content of the clipboard in the email message.

For example, when I do that, I get:

---
Microsoft Windows XP [version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

E:\>set
ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\hussein\Application Data
CommonProgramFiles=C:\Program Files\Fichiers communs
COMPUTERNAME=LUPO
ComSpec=C:\WINDOWS\system32\cmd.exe
HOME=E:\home\hussein
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\hussein
LOGONSERVER=\\LUPO
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;;E:\home\hussein\bi
n;E:\src\xxe\distrib;E:\src\apt\distrib;C:\VisualStudio\VC98\Bin;C:\cygwin\bin
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 7, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0207
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\hussein\LOCALS~1\Temp
TMP=C:\DOCUME~1\hussein\LOCALS~1\Temp
USERDOMAIN=LUPO
USERNAME=hussein
USERPROFILE=C:\Documents and Settings\hussein
windir=C:\WINDOWS
---

[8] Lastly, if you are really motivated, please edit "C:\Program 
Files\XMLmind_XML_Editor\xxe.jstart" using a text editor and replace 
"javaw.exe" by "java.exe". Save this file, quit the text editor and 
restart XMLmind XML Editor as usual.

This should open a console (like a DOS window) each time XMLmind XML 
Editor is started. May be you'll see error messages it in. If this is 
the case, please capture them and send them to us.





stefan.van.gorkom at philips.com wrote:
> 
> A few days ago I installed the XML editor (v2.8p1). The installation 
> succeeded succesfully, but I'm not able to open XML files, not even the 
> demo XML documents.
> I get this error message (see attachment)
> 
> 
> 
> Btw: I already reinstalled the program.


Reply via email to