Hi,
Yes indeed, i contacted Kenneth about this problem.
See my comments below.
Regards,
Stefan
Hussein Shafie <hussein at pixware.fr>
2005-02-04 12:46 PM
Please respond to "xmleditor-support at xmlmind.com"
To: Stefan van Gorkom/BST/MS/PHILIPS at PHILIPS
cc: "xmleditor-support at xmlmind.com"
<xmleditor-support at xmlmind.com>
ke-joh at sectra.se
Subject: Re: [XXE] Problem opening documents in XML editor
Classification:
The error message means:
"I'm trying to download the DTD from www.oasis-open.org but I cannot
connect to www.oasis-open.org because I cannot find its internet address".
This is the first time a user reports such error (if you are the person
who is in contact with Kenneth Johansson).
I can reproduce this behavior only when:
[1] I disable my connection to the internet,
[2] AND I rename "C:\Program
Files\XMLmind_XML_Editor\config\catalog.xml" to "C:\Program
Files\XMLmind_XML_Editor\config\catalog.xml.HIDE"
Therefore, I suppose that:
* you are not permanently connected to the internet,
* you have something on your PC which ``hides'' "C:\Program
Files\XMLmind_XML_Editor\config\catalog.xml" or which replaces it by
something wrong.
We need more info. in order to be able to help you.
---------------------------------------------------
[1] Please confirm that you are not permanently connected to the internet.
# I am permanently connected to the internet. (Maybe I'm having problems
with the firewall, or I should configure the proxyserver somewhere in the
XML editor??)
[2] Have you installed the the distribution containing the private
Java[tm] runtime (xxe-std-28p1-setup.exe) or have you installed the
other distribution (xxe-std-28p1-setup-nojvm.exe)?
# I installed xxe-std-28p1-setup.exe.
[3] Is this the first time you try to use XMLmind XML Editor?
# Yes it is...
[4] Do you use other software related to XML?
# No I don't
[5] Please, use Help|About XMLmind XML Editor, select the text displayed
there, copy it to the clipboard (Ctrl-V) and send it to us by pasting
the content of the clipboard in the email message.
XMLMind XML Editor Configurations
C:\Program Files\XMLmind_XML_Editor\config\configuration\configuration.xxe
C:\Program Files\XMLmind_XML_Editor\config\docbook\docbook.xxe
C:\Program Files\XMLmind_XML_Editor\config\schema\schema.xxe
C:\Program Files\XMLmind_XML_Editor\config\sdocbook\sdocbook.xxe
C:\Program Files\XMLmind_XML_Editor\config\slides\slides.xxe
C:\Program Files\XMLmind_XML_Editor\config\xhtml\xhtml.xxe
XML Catalogs
C:\Program Files\XMLmind_XML_Editor\config\catalog.xml
Spell-Checker Dictionaries
C:\Program Files\XMLmind_XML_Editor\spell\de.dar
C:\Program Files\XMLmind_XML_Editor\spell\en.dar
C:\Program Files\XMLmind_XML_Editor\spell\es.dar
C:\Program Files\XMLmind_XML_Editor\spell\fr.dar
Java(TM) Runtime Environment
Java(TM) 2 Runtime Environment, Standard Edition 1.5.0
Java HotSpot(TM) Client VM 1.5.0-b64
Windows XP 5.1 x86
[6] Please send us your "C:\Program
Files\XMLmind_XML_Editor\config\catalog.xml"
# See attachment
[7] Please open a DOS window and type set. Select what is displayed
there, copy it to the clipboard and send it to us by pasting the
content of the clipboard in the email message.
H:\>set
ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\nly14898\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=NLYBSTQVP1DT1ZA
ComSpec=C:\WINDOWS\system32\cmd.exe
HOMEDRIVE=H:
HOMEPATH=\
HOMESHARE=\\home8\nly14898
ICU_DATA=C:\Program Files\USD60\bin
LOGONSERVER=\\NLYBSTQVP1DC001
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;H:\Application_Data\Notes\;I:\BIN;C:\oracle\v817\bin\;C:\Program
Files\Oracle\jre\bin\;C:
\Program Files\Oracle\jre\1.3.1\bin\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 4, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0204
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\nly14898\LOCALS~1\Temp
TMP=C:\DOCUME~1\nly14898\LOCALS~1\Temp
USERDNSDOMAIN=CODE1.EMI.PHILIPS.COM
USERDOMAIN=CODE1
USERNAME=nly14898
USERPROFILE=C:\Documents and Settings\nly14898
windir=C:\WINDOWS
[8] Lastly, if you are really motivated, please edit "C:\Program
Files\XMLmind_XML_Editor\xxe.jstart" using a text editor and replace
"javaw.exe" by "java.exe". Save this file, quit the text editor and
restart XMLmind XML Editor as usual.
This should open a console (like a DOS window) each time XMLmind XML
Editor is started. May be you'll see error messages it in. If this is
the case, please capture them and send them to us.
# See attachment
stefan.van.gorkom at philips.com wrote:
>
> A few days ago I installed the XML editor (v2.8p1). The installation
> succeeded succesfully, but I'm not able to open XML files, not even the
> demo XML documents.
> I get this error message (see attachment)
>
>
>
> Btw: I already reinstalled the program.
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