Hi. Thanks for responding so quickly.
Unfortunately, this fix didn't work. I downloaded the distribution with Java 1.3.1 that you sent me and the setup.exe still didn't work. So, as you suggested, I also uninstalled Java 1.4 and the setup.exe still doesn't work. Do you have any other suggestions? Thanks, Katie PS I am leaving on vacation this afternoon and will be away from email for about one week. So, if you respond and don't hear from me right away, please know that it's because I'm away. ----- Original Message ----- From: "Hussein Shafie" <[email protected]> To: <mcguinness at nextrials.com> Cc: <xmleditor-support at xmlmind.com> Sent: Friday, May 03, 2002 6:32 AM Subject: RE: XXE Installation Issue > > I just downloaded XXE on my Windows XP machine and the installer fails on the > > introductory screen. > > > > I already installed Sun's JVM and that didn't seem to help. > > > > Do you have any suggestions? > > You have probably installed a Java 1.4 runtime on your machine and our > installer "ZeroG InstallAnywhere 4.5.1 Now!" does not seem to like it. > This will be fixed this month in next release "XMLmind XML Editor > M1.3p2". > > For now, here's what you can do: > > [1] Download http://www.xmlmind.com/xmleditor/_download/setup.exe > This distribution includes a _private_ Java 1.3.1 runtime. > > [2] Execute setup.exe. The fact that you have already a Java 1.4 runtime > should not be a problem. > > If this fails (it should not): > > [1] Uninstall your Java 1.4 runtime. > > [2] Run setup.exe again. > > PS: We have of course already tested the install of XXE on a (naked) > Windows XP machine. >
