Hussein,

Thank you for your quick response.  I reverted back to 4.5.0 and have not seen 
the problem.  When I get sometime, I'll uninstall 4.5.0 and reinstall 4.5.1 as 
per your instructions.

Thanks again for the rapid response - it is appreciated.

David

-----Original Message-----
From: Hussein Shafie [mailto:[email protected]] 
Sent: 25 February 2010 18:39
To: David Chance
Cc: xmleditor-support at xmlmind.com
Subject: Re: [XXE] Convert problem after installing 4.5.1

David Chance wrote:
>  
> 
> No problems creating PDF or Word documents using the convert command in
> professional version of xmlmind, but when installed 4.5.1, this function
> no longer works:
> 
>

I'm sorry but I cannot reproduce this problem.

The screenshot you sent us shows an error message reported by the code
of XMLmind XML Editor (XXE) v4.4.0 or v4.5.0. I suspect that your
installation of XXE v4.5.1 still contains components (e.g. dita.jar)
coming from a previous version.

I recommend to:

* Uninstall all the versions of XXE you may have.

* Uninstall XMLmind DITA Converter (ditac) if you have it.

* *IMPORTANT* To delete by hand your user preferences directory, which
is %APPDATA%\XMLmind\XMLEditor4\ on Windows.

Example:

C:\Documents and Settings\john\Application Data\XMLmind\XMLEditor4\
on Windows XP.

C:\Users\john\AppData\Roaming\XMLmind\XMLEditor4\
on Windows Vista and 7.

Then please reinstall XXE.





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