Hello,

As a long-time lurker in Y!M, I've now gathered up the...courage? ;)...to
write in with a request for advice and assistance, please, on an issue I've
had with YIM for a long time.

Ever since (I think it was) an 8.x version (or was it 7.x?  Well, in any case,
I now have 9.0 installed), I've been unable to truly share pictures with
another user, whether it's my seeing their pictures or them seeing mine.

At best, a picture comes through as pixellated...that's if it comes through as
it should at all.

(I should say that I have a DSL connection, so it shouldn't take TOO long --
maybe a couple of seconds, I'd presume -- for a picture to travel in either
direction.)

Now, I know some oft-given advice here involves a true deletion (wiping?) of
the version on one's hard drive then re-installing YIM anew, but I'll note
that, last year, I had to reformat my hard drive (don't ask :) ), and, even
so, after reinstalling YIM onto my system, this issue remained, and continues
to "haunt" me to this day.  (I've tried to share pictures with various users,
and am never successful regardless of whom I try to share with...at least so
far.)

I should also mention that I normally use Trillian Basic anyway for YIM
conversations, but the inability of that application to share pictures is due
to its "freeware" status, which is an entirely different kettle of fish...:)

May I please ask for your thoughts, then?  I'll hope to hear from some of you
soon, if you feel like writing back.

Thanks,
Bram


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