OK. I was just re-reading this thread to try and get some new direction and I wanted to double-check some things and throw out some other possibilities.
In your original post, you said... "I have been unable to sign in to Y! Mobile Messenger with my primary Y! ID for more than 2 to 5 seconds before getting booted. I can sign in to and out of the Yahoo! website with both my Y! accounts just fine, but apparently someone or some bug has somehow signed in to the Y! Messenger system with my primary ID, [email protected], preventing me from accessing it myself with my Y! Mobile Messenger. I had created an alternate ID, [email protected] for the Freecycle email listserv, and decided to link them through the friends lists. So, I thought I would try signing in with Tamron1970, and was able to, no problem; BUT, I could, and still can, see "myself" (AnnastasiaGrace) signed in and available in my friend list." (END SNIP) As I re-read this, it does look like someone else might be using your Yahoo ID but they haven't changed your password... at least I don't think they have... since you are able to sign in for a few seconds before you then get booted, which means they are probably seeing this same activity... that is, when you sign in, it boots them and then they re-sign in which boots you, etc., etc. This could be intentional on their part or it could just be that you, or someone who knows your info, signed in on YM on a computer and the preferences are set to automatically sign in so when it gets booted, it automatically signs itself back in, booting you... and the cycle continues. I think this is most likely, because, if it was a malicious hijack of your ID, they would have changed your password already. Try this... try to sign into another Yahoo service, like Yahoo Mail, with your *hijacked* ID and intentionally use a bogus password... or maybe there is already the link for "Forgot Your Password?" and if there is, click on that and get a new password. Make sure your secondary email account, that should be associated with the Yahoo account, is accessible before you do this or the new password will not be retrievable. You did mention that you did the password reset and it didn't boot that doesn't sound right. Did you already do the above and click the link... "Forgot Your Password?" or did you use another method? One other thing that just popped into my head... When you created the new Yahoo ID, did you create it from scratch or could it possibly be an alias of your primary ID? I thought Yahoo got rid of the use of aliases but maybe not. I know that I have two aliases (that can be used in YM or Chat Rooms) that are tied to my primary Yahoo ID and I still can use them in YM or Chat Rooms but even if I'm signed into one of them, I still show up as signed in on my primary account as well. A couple of years ago, Yahoo allowed people to use aliases and they had completely different profiles and didn't show up as linked together, except to the user but now the aliases profile is the same as the primary Yahoo ID and then shows the primary Yahoo ID in the URL also, so it's not as easy to hide behind an alias. Of course, one can still have multiple Yahoo ID's if they log out of their primary ID (maybe have to clear their cookies) and then go to a Yahoo site and sign up for a new ID. If the Tamron ID is an alias of your main ID, that could explain why you are seeing yourself online when you are logged into the Tamron ID. Instead of emailing Yahoo Customer Care, USE THE EMAIL ADDRESS that I gave for Sarah Bacon, an actual real person who is the head of Yahoo Messenger... and include this entire thread. I also just sent an IM to each of the ID's you listed to see if I get a bite from anyone that might be using your ID. I also clicked the "View Profile" links and it does not look like the Tamron ID is an alias of your main AnnastasiaGrace ID. Lenny Vasbinder http://lennyvasbinder.blogspot.com FREE and automatic online remote backup of your documents, photos and files... https://mozy.com/?ref=SY4ZSI Check out how simple and secure it can be to use the Mozy remote backup system. Mozy will back up your most important files and folders every day/night while you aren't using your computer. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Monday, November 09, 2009 9:13 PM To: [email protected] Subject: Re: [Y!M] Re: find the prob ... My Bolt Browser mimics a PC browser except for not being able access Flash Media. I tried changing the previously described mail chat settings between being available and being signed out of chat, but nothing made a difference in the hacker/bug "me" being signed into Messenger. I have signed myself into and out of every part of of the Yahoo! Site that has that option, and no difference. Using a PC wouldn't be helpful even if I could afford or access one; I don't see how I could sign in to something on the Yahoo! Site on my BB that would require a PC to sign out of. I am constantly clearing my cache, and have cleared cookies several times since this started. I have repeatedly emailed Yahoo! Customer Care, and even called them to try to get them to at least force "me" offline, so that my password would reset, but no help. :( Sent on the SprintR Now Network from my BlackBerryR -----Original Message----- From: "LNVTM1 - Lenny Vasbinder" <[email protected]> Date: Mon, 9 Nov 2009 20:41:58 To: <[email protected]> Subject: RE: [Y!M] Re: find the prob ... OK. Your description of where it's at is different but since you are looking at it on your BB, the mobile web page could be formatted differently. I have the same four options but mine reads Offline and there is no check mark in front of "you are signed out of chat" but it is in bold where the other words are not in bold. Well, at least, I think we have eliminated that as a possible culprit. That *feature* has been causing fits for lots of YM users until they learn that they can't be signed into both at the same time and have to manually sign out of the Yahoo Mail Chat feature in order to use YM standalone program. Is there any way for you to use someone's computer and their YM just long enough for you to sign into your main user ID, in order to boot yourself from whatever YM you are still signed into? Or you could try signing into the Yahoo Mail Chat feature on your BB and that should also boot you from YM (and probably YM Mobile also and then once you've booted yourself, you can sign out of Yahoo Mail Chat feature and sign back into your main user ID on YM Mobile. Clearing cookies and browser cache is also another thing that should be done when having these kinds of issues to make sure that it's not a cookie keeping you from signing in under another ID. Cookies are useful for the most part but can occasionally cause problems. Last, but not least, here's all of the contact info that I have for Yahoo!, Inc., including the recently discovered email address for Sarah Bacon, who is the Product Manager for Yahoo Messenger and *signs* all of the YMessengerBlog posts at http://www.YmessengerBlog.com. At least send her an email explaining the problems so she can address them in an upcoming blog... although I'm sure many others have already posted comments on the blog and I see her regularly reply to comments. I think one or more Yahoo employees still monitor this group but they rarely reply.. they just take in the info and pass it on to the proper party at Yahoo!, Inc. Yahoo! Inc. 701 First Avenue Sunnyvale, California 94089 Phone (408) 349-3300 Fax (408) 349-3301 Office Hours 8:30 a.m. to 5:00 p.m. PS Yahoo! US contact information is: Customer Support: (408) 349-3300 (866) 562-7219 (TOLL FREE) (408)-349-1572 Sarah Bacon, YM Rep - mailto:[email protected] Hope this helps and at least others using older versions of YM Mobile will know to hold off on upgrading for now. I rarely upgrade when a new version comes out and usually wait several months after the final public version comes out so that most of the bugs have been worked out. Lenny Vasbinder http://lennyvasbinder.blogspot.com FREE and automatic online remote backup of your documents, photos and files... https://mozy.com/?ref=SY4ZSI Check out how simple and secure it can be to use the Mozy remote backup system. Mozy will back up your most important files and folders every day/night while you aren't using your computer. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Monday, November 09, 2009 6:39 PM To: [email protected] Subject: Re: [Y!M] Re: find the prob ... It took a while, but think I found the chat thing you are talking about on the mail page on the website. I tried to get a screen capture of it, but it's not working in my browser that renders pages like a desktop. Along the top of the screen, to the right of where it says "Hi Annastasia," is the word "offline" in blue letters. When clicked, a drop-down menu appears with these options: Available Busy Invisible You are signed out of chat (with a check mark in front of it) Help So it appears that I am not now, nor have been, signed into chat, and I can still see "myself" signed in and available in the Y! Mobile Messenger. *shrug* Sent on the SprintR Now Network from my BlackBerryR -----Original Message----- From: "LNVTM1 - Lenny Vasbinder" <[email protected]> Date: Mon, 9 Nov 2009 15:17:55 To: <[email protected]> Subject: RE: [Y!M] Re: find the prob ... Yahoo Mail Chat is located on the left side of your Yahoo Mail page. I'm not sure how it would work on your BB but if you can get on a regular computer, then you would see it and you could then change your status so you are not signed into Yahoo Mail Chat and then it will not sign in automatically any longer... at least it doesn't for me. On my Yahoo Mail page, it's a little blue box that has "Chat" at the top of it and then it says "I am: Offline". It's right below my folders section. I sign into Yahoo Mail on the webpage titled Yahoo 7 Mail Classic and I understand that there is an upgraded version that also downloads more Yahoo crap onto folks computers to use the upgraded version but I just use Yahoo Mail for occasional stuff and 99% of the stuff I get is spam and half of that makes it into my inbox even though it shouldn't. Yahoo spam filters are junk compared to Gmail spam filters. Lenny Vasbinder http://lennyvasbinder.blogspot.com FREE and automatic online remote backup of your documents, photos and files... https://mozy.com/?ref=SY4ZSI Check out how simple and secure it can be to use the Mozy remote backup system. Mozy will back up your most important files and folders every day/night while you aren't using your computer. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Monday, November 09, 2009 10:40 AM To: [email protected] Subject: Re: [Y!M] Re: find the prob ... I have never, to my knowledge signed into any Yahoo Mail Chat on the site, but thought I would just double check. However, I am not finding anything by that name, and can only find that Yahoo Chat is available in Y!M 8, which is useless, since I'm mobile. Where is this supposed chat feature in the onsite mail page supposed to be? Sent on the SprintR Now Network from my BlackBerryR -----Original Message----- From: "LNVTM1 - Lenny Vasbinder" <[email protected]> Date: Mon, 9 Nov 2009 09:55:57 To: <[email protected]> Subject: RE: [Y!M] Re: find the prob ... If you (or someone using your Yahoo ID) is signed into YM on another computer, if you sign into YM on your own computer (or a friends), it will boot you/them off of whatever computer you may have been signed into. I'm not sure if signing into YM-Mobile does the same thing or not. Maybe others could confirm this. Another potential issue, since you've changed your password.... signing into Yahoo Mail Chat (which is another likely place that you may leave yourself signed in) will prevent you from using the normal YM program (for that same ID) and probably the YM-Mobile as well. Disable the Yahoo Mail Chat feature by logging out of Yahoo Mail Chat while in your Yahoo Mail screen. You can still sign in to check mail, just DO NOT use the Mail Chat feature or if you do, remember to log out of it before attempting to use the normal YM and probably the YM-Mobile as well. This is a known issue to Yahoo!, Inc. but I do not know if they plan on fixing it or not. With normal YM, when you sign into another computer or device, you will boot yourself from the YM computer/device where you were previously signed in but since the Yahoo Mail Chat feature is tied into a website, YM will not sign you out of that webpage so it cannot boot itself from the Yahoo Mail Chat feature. Hopefully, I've explained this clearly enough. As far as older versions, you may want to contact your phone's service provider. I do not see the Y! Mobile Messenger program on any of my old version trusted download sites. I'm not sure if Yahoo builds these app's themselves or if they are 3rd party app's. Most app's are 3rd party app's and if you read the fine print (EULA) for them or your phone, your phone's service provider expressly states that they are not responsible for 3rd party app's. Recent news reports show that many app's are full of spyware including the ability of the app's maker being able to listen to your phone calls and read your text messages so use app's with extreme caution and read their EULA's and Google them like crazy BEFORE downloading them to your phone. The same precautions should be taken when using toolbars, sidebar app's, etc., on ones computer. Actually, I take back some of the above. While checking all of my trusted "older version" sites and doing a little Googling myself, I found this 2007 YMessengerBlog post about Yahoo Messenger for Mobile and this version is/was made by Yahoo!, Inc. http://www.ymessengerblog.com/blog/2007/06/20/new-yahoo-messenger-for-mobile -beta/ Here is Yahoo's official download side for Yahoo Messenger for Mobile. http://mobile.yahoo.com/messenger And for the iPhone, which is a separate download. http://messenger.yahoo.com/iphone I still cannot find the old version downloads on any reputable site. It looks like when you get the Mobile YM, even from Yahoo, that they send a link to your mobile device and you then have to activate it from there.... which is probably why there is no old version download site like with normal computer programs. Lenny Vasbinder http://lennyvasbinder.blogspot.com FREE and automatic online remote backup of your documents, photos and files... https://mozy.com/?ref=SY4ZSI Check out how simple and secure it can be to use the Mozy remote backup system. Mozy will back up your most important files and folders every day/night while you aren't using your computer. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Annastasia Sent: Sunday, November 08, 2009 11:48 PM To: [email protected] Subject: [Y!M] Re: find the prob ... I have been having the exact same problem as the original poster since shortly after I DLed the newest version of Yahoo! Mobile Messenger, 2 weeks ago, and I also have not been able to get any useful help from Yahoo! after sending several messages to customer care and calling them on the phone. I have been unable to sign in to Y! Mobile Messenger with my primary Y! ID for more than 2 to 5 seconds before getting booted. I can sign in to and out of the Yahoo! website with both my Y! accounts just fine, but apparently someone or somebug has somehow signed in to the Y! Messenger system with my primary ID, [email protected], preventing me from accessing it myself with my Y! Mobile Messenger. I had created an alternate ID, [email protected] for the Freecycle email listserv, and decided to link them through the friends lists. So, I thought I would try signing in with Tamron1970, and was able to, no problem; BUT, I could, and still can, see "myself" (AnnastasiaGrace) signed in and available in my friend list. Whoever it is, refuses to either answer or sign out. I have changed my password 4 times, and no luck. They won't log off so that the password will reset, and resetting the password apparently does not kick them off so that the reset can take effect. I use only my Blackberry, no PC, and no one else uses my BB, so there is no way that I left it signed in somewhere else, and no way that someone could have gotten it from my BB without some kind of high-tech hacking that can read the encrypted over-the-air connections that BB uses. However, if that were the case, I would think that I would be seeing at least some other security breaches in my various email and messenger accounts or private website passwords, not to mention banking and Paypal accounts. On the off-chance that it is not a hacker, but a *major* bug in the new Y! Mobile Messenger, does anyone know of any links where I could downgrade to the previous version? The problem with that idea though, is that I have no problem with it working with Tamron1970, so, if it is not a hacker, then maybe a major bug in the whole Y! Messenger system? I didn't catch if the original poster was using Y! Mobile Messenger or Y!M 8 or 9, or if they noticed the problems right after upgrading from a previous version? Thanks, [email protected]
