Dne 8.2.2016 v 13:43 Ladislav Slezak napsal(a):
> Dne 8.2.2016 v 13:14 Lukas Ocilka napsal(a):
>> Moin,
>>
>> I've got some complaints that some of our team members typically do not 
>> answer
>> needinfo requests and that some might be several months old already. I know 
>> that this
>> can be actually result of our SCRUMming, at least partly.
>>
>> So, please, DO answer needinfos, even if that bug is not planned for 
>> $this/$next
>> sprint. I was told that Bugzilla can be configured in a way that 
>> periodically sends
>> reminders, but I don't know how. Anyone?
> 
> Here is the HowTo, there are some tricky steps which make the setup steps
> non-obvious :-(
> 
> 
> 1) Create a query for displaying the bugs which have set the NEEDINFO flag to 
> you
>    (skip if you already have it):
> 
>    a) https://bugzilla.suse.com/query.cgi?format=advanced
>    b) Select all items except "RESOLVED" and "VERIFIED" in the "Status" list.
>       (To avoid reporting already closed bugs. In theory there should not be 
> any
>       closed bug with NEEDINFO set, but you know...)
> 
>    c) There are two combo boxes with "---" label.
>       Select "Flag Requestee" in the left one and "is qual to" in the right 
> one.
>    d) In the text field right to the combo boxes enter you bugzilla account 
> name
>       (your email, [email protected] for the SUSE employees)
>    e) Press the "Search" button
>    f) Now you should see all bugs which have the NEEDINFO flag set to your 
> name.
>    g) Save the search, there is "Remember search as" at the bottom, name it 
> like
>       "Provide NEEDINFO" or something like that...
> 
> 2) Set Bugzilla to run the query regularly:
> 
>    a) https://bugzilla.suse.com/editwhines.cgi (or click the "Administration" 
> link
>       in the menu with your account name and then click the "Whining" label)
>    b) Press "Add a new event"
>    c) Fill the email properties (the subject, etc...)
>    d) Schedule the event - once a day should be enough, I suggest to choose
>       "Monday through Friday" to skip weekends ;-)

Oops, there really is no e) step, I just made a mistake in the list labeling...

>    f) Select the NEEDINFO query - saved in the previous step (in 1.g) above)
>       or your already existing query
>    g) Press "Update/Commit"
> 
> Done, enjoy :-)


--

Ladislav Slezák
Appliance department / YaST Developer
Lihovarská 1060/12
190 00 Prague 9 / Czech Republic
tel: +420 284 028 960
[email protected]
SUSE
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