On Thu, 10 Nov 2016 13:23:58 +0100
Christian Boltz <[email protected]> wrote:

> Hello,
> 
> I'd like to propose a small, but IMHO important improvement:
> 
> Am Donnerstag, 10. November 2016, 02:48:48 CET schrieb Carlos E. R.:
> > YaST2
> > 
> > Error
> > 
> > Internal error. Please report a bug report with logs.
> > Details: Unknown udev device /dev/disk/by-label/msdos.
> > Caller: /usr/share/YaST2/lib/bootloader/udev_mapping.rb:33:in
> > `to_kernel_device`
> > 
> > Start the Ruby debugger now and debug the issue? (Experts only)!)
> > 
> >    [Yes] No
> > 
> > 
> > 
> > Instructions? I have the laptop stopped at that point and waiting.
> > 
> > Logs? It is a ramdisk. Not that simple, but I can try if I can
> > mount a partition. I suppose you want the /var/log/ - wait, it
> > would be systemd journal? Or YaST logs?
> > 
> > What logs exactly do you want? Only the install ramdisk is available
> > for commands.  
> 
> It is not obvious for "normal users" [1] which logs are needed.
> 
> Please change the error message so that it contains a hint about 
> save_y2logs, for example:
> 
> 
>     Error
> 
>     Internal error. Please report a bug report with logs.
>     Run "save_y2logs" to collect the needed logfiles.     <---- add
> this Details: [...]
> 
> 

> This one-line addition will make it easier for users and give you
> better bugreports.
> 
> Bonus points if you also add the bugzilla URL ;-)

This looks good to me. About bugzilla URL we discuss also in past and
only tricky way is how to properly report
bugzilla.opensuse.org/bugzilla.suse.com on proper project. Otherwise
opensuse community complains about using suse one with its branding and
vise versa.

Thanks for idea.

Josef

> 
> 
> Regards,
> 
> Christian Boltz
> 
> [1] Based on this definition (and after reporting several YaST bugs
> in the past, and even somewhat understanding the YaST log format), 
>     I probably don't count as "normal user" anymore ;-)

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