You may want to "Reset Sync Data..." to try and resolve any anomalies.


On 14-Apr-07 1:15 PM, at 1:15 PM, Daniel Lord wrote:
1. Why doesn't BB Support ask the Synch mode setting when someone has problems with synchronization?

[EMAIL PROTECTED] is the official support channel, not the mailing list.

3. Is it just Yojimbo for which Automatic Synch mode does not work reliably? It seemed to work for iCal, Address Book, Mail, Safari Bookmarks just fine.

I think there's a lot more factors to look at beyond just the feature not working reliably. I have mine set to "Every Day" since I only use one computer regularly, so that may be a factor in my success. I haven't had any significant issues with Syncing.

4. What is Automatic mode and why does it exist if the algorithm is patently flawed? Given it is Apple's technology I don't expect BB to fix that, however see the next three questions.

Automatic, by my best guess, means that it would synchronize whenever there is a change made (at some periodic check), meaning it would be more frequent than once an hour.

5. Has BB complained to Apple that Automatic Mode is unreliable? Has BB filed any defect reports on this?

Sync problems are a hot topic, so I'm sure BB is doing everything they can.

6. When I select Yojimbo in .Mac synch, why cannot BB put up a warning that I am in Automatic mode and it doesn't work reliably? Or maybe put that up when I select Yojimbo for synchronization.

Yojimbo/BB doesn't have control over the .Mac sync panel. That belongs to Apple.


7. Has BB tried to get Apple to tell them how to use the Service API to ensure Automatic Synchronization mode works reliably--if that can be done at all?

See answer to #5.


Data Synchronization is a very sophisticated process. .Mac syncing has working really well given the complexity of the systems (disparate computers, Internet routing, etc)

~Ted



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